Niagara Falls Marriott On The Falls Guest Reviews
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Write a review
Anonymous Tue, 10 June 2025
Ok, but not great
Liked: The view was decent.
Disliked: Cleanliness. Chair in the room was stained up, we would not sit on it, it was that gross. Shower, the overhead shower wouldn't come on, only the handheld, husband felt like he was being bit by something and it appeared that the room had not been vacuumed. Also, the pool is very small for such a large hotel. Having to pay for parking that isn't even on premises on top of the ridiculous room price is just plain ignorant!!!
Praveen Mon, 9 June 2025
Awful stay for the premiium...
Liked: Only the view of the waterfalls
Disliked: Multiple things1. No water bottle provided, upon requesting, staff was so rude and mentioned they don't provide water anymore2. Wifi was not working and front desk was unable to resolve and i was give a number to enquire which went on for 45min to enable a simple wifi. I have not gone there to test their wifi system.3. Room cleanliness was bad. Bathroom was stinking and bathtub had issues.
Kan Mon, 9 June 2025
Very good
Anonymous Mon, 9 June 2025
The view made it better
Liked: The location. The falls are beautiful
Disliked: The shower was definitely dirty and the dinner staff at the resteraunt was terrible. We had an hour wait for the meal and 25 minute wait for plates after the meal was brought to the table. The location is nice because it's niagara but it definitely doesn't live up to the Marriott name and the price was not worth it
Alsaedi Mon, 9 June 2025
Superb
Jacqueline Sun, 8 June 2025
Fantastic breath taking views in...
Liked: The location was ideal for me and my daughter, as I was fulfilling a 30 year old dream to come and see the falls. I was able to see them from my dinner table and had a really fantastic view from my bedroom….so stunning! I had to have in room breakfast service. The food was pipping hot, the food platter was enough to feed an army, The chef created great omelettes nicely seasoned 5 star location and staff
Disliked: Please offer freshly made hot chocolate with an infusion of cinnamon, as opposed to packet hot chocolate that you have to mix with water, just the small touch of milk based hot chocolate served in the thermal jugs would have made the breakfast perfect.In the bathroom the toiletries were amazing and very natural, my one concern was that I paid so much for my room and the shower gel had been taken off the wall display but no staff member had the courtesy to get it replaced before we occupied the room, for the amount you pay and the fact it is five star you do have the expectation for everything to be on point, but it really is a minor faux pas. It did not impact on our stay
Rishi Fri, 6 June 2025
Exceptional
Sasan Fri, 6 June 2025
Superb
Clifford Wed, 4 June 2025
Superb
Liked: We were offered a upgrade to a room with a spectacular view!!!
Disliked: No vending machine or ice on our floor
Rozalia Tue, 3 June 2025
Superb
Liked: Amazing view from room
Disliked: No security box in the room,no free wifi