NH Heidelberg

Superb

Terrible! We have stayed in...

Liked: Not much to like. The staff working in the restaurant were very nice. The front desk, not at all. The location of the hotel is good but the hotel is the worst piece of architecture in appearance and comfort we have ever seen.
Disliked: Industrial, concrete finishes, dark and dreary. Naked light bulbs hanging with no wall switch. Terrible layout. Metal decks, so if anyone moves a metal chair 30 other rooms are disturbed. No coffee or tea of any kinds in the room. Had to call for some and were told they don’t have any.

Exceptional

Exceptional

Liked: The customer service was above first class. Highly recommended.

Very comfortable place to stay...

Liked: Very comfortable bed, spacious room, very quiet part of the town.
Disliked: wifi was not the best and the AC was on the louder side.

An excellent hotel in a...

Liked: The Hotel is very near to the historical center (10 mins walk). Very easy to reach from the highway with excellent parking facilities. Great breakfast, very clean rooms and exceptional service.
Disliked: I bit towards the expensive side, but the offered quality is worth the cost. Nothing else to complain about.

Lovely

Liked: Beautiful big room, clean, friendly staff, couldn’t have wished for more. Recommend!
Disliked: It is a good 2km walk from the centre old town so just be aware that it is slightly out of the centre. EV chargers also didn’t work, they needed an adapter which is not that common.

Very good

Exceptional

Liked: It was really clean and the staff were very friendly.
Disliked: The sofa bed wasn’t comfortable