Name: NH Frankfurt Messe
Address: Friedrich- Ebert - Anlage 38, Frankfurt
Rating: 4.25

Would like to go again

Liked: Location
Disliked: Rooms are nice and staff are friendly

Superb

Very good

Liked: Good location, nice staff.
Disliked: Even with the help of staff, the mini-fridge didn’t work, so we had to throw out some food that we bought.

Good

Nice hotel for couple of...

Liked: Amazing view to the skyscrapers and park. Quite big room and lots of space in the bathrooom. Comfortable bed. Breakfast was ok.
Disliked: Quite far from the restaurants and grocery stores. The door lock wasn’t working and the shampoo/gel holder fell off the wall during the night and it made me scared af because I was alone… I was a bit shocked by the price of drinks on the reception… 4 euros for a bottle of water (0,5L)… I think that’s a bit too much…

Exceptional

Superb

Liked: excellent location of the hotel, near the metro, quiet area. The room is comfortable, clean bed linen and towels, a kettle, coffee machine and mini-fridge. Upon request, they gave bathrobes and slippers
Disliked: inconvenient placement of the sink and hair dryer in the shower. the hair dryer is very weak and constantly switches off due to overheating

A fairly good hotel in...

Liked: The hotel is in a quiet location near the Messe, but near tram and U bahn stations to get to the city centre easily. The room was large and the mattress quite comfy. At breakfast there was a good selection of food, hot and cold and healthy options. Sindy was very friendly and efficient.
Disliked: I requested a twin bedded room when I booked many months before, but they were not able to allocate one to me. I was very disappointed with this. The bathroom in the room we had was very small and the towels were thin and hard. (Needed renewing). The room should have been cleaned after the 4th night, but this was not done and I had to ring reception to get this done. The receptionist said I had not requested the night before that I wished my room to be cleaned but I pointed out their standard cleaning rules "As a standard, your room will be cleaned after the 4th night". Eventually the cleaning person came and cleaned the bathroom and gave us clean towels.