Very good

Our stay was amazing !!...

Liked: Our stay at this hotel was absolutely amazing. The staff was sooo kind and helpful in every way possible. We booked the jr suite. It was soo beautiful. The cleaning crew was soo attentive to any needs. The gym, restaurant and bar was just icing on the cake. The fresh juices provided at breakfast were my absolute favorite. If I could give 10 stars I would. Thanks you NH Roma Gust for providing such a wonderful stay and experience . 10 out of 10!! Good job ❤️

Good

Superb

Disappointing

Liked: location.
Disliked: Evacuation alarm and announcement happened with no reason and no later explanation by hotel staff. We had to run down the stairs.No minibar refill. I have to ask for it daily.

Exceptional

Great place to stay with...

Liked: I appreciated the excellent service provided by Francesco and found the hotel to be clean, responsive to our requests, and overall a great experience.
Disliked: The balcony was small

Very good

Extremely comfortable and relaxing stay....

Liked: Breakfast was fantastic and the wait staff were always very lovely and welcoming. Our room was extremely clean and spacious and we had plenty of necessary toiletries at our disposal. Our room maid was also brilliant and did an exceptional job every day!One of your supervisors, Marika, is an absolute credit to your team and she could not help us enough!! She is one of the most relaxed, professional and hospitable people we have ever come across in our global travels. Please pass on our thanks to her...she is a true legend!! :-)
Disliked: Unfortunately, Alfonso gets cranky quite easily. He is a good waiter, but needs to be a little more friendly at times and not pass his stress onto the customers.