NH Collection Carlo IV

Beautiful hotel. Best breakfast

Liked: Beautiful hotel. Excellent breakfast buffet with a huge choice of items. Secure parking for our car. Good air conditioning in room which was very necessary!
Disliked: Nothing.

Very good

Good

Room without windows

Liked: Old building really nice
Disliked: Room was like prison

Very elegant, comfortable hotel near...

Liked: The hotel itself is a beautiful hotel originally constructed in the 1890's and last renovated in 2022 - but in 2025 showing just a few signs of wear. There are 3 guest elevators so that is adequate. However, due to conversion of the building into a hotel, the elevator level is lower than the levels with rooms, necessitating go up a few stairs to the level with the rooms. This is not easy with heavy luggage but the hotel staff are exceptional and a porter will quickly offer to help even if not asked!! The restaurant where the breakfasts are held is the 1890 Restaurant, a very elegant place. Despite the elegance and beauty of the restaurant, its entrance is blocked by the very large integrated (one piece) sitting cluster that is directly in front of the only entrance to the restaurant so one must squeeze by the sitting complex to get into the restaurant. No doubt this is due to the management's determination to have a perfectly symmetrical arrangement of furniture in the lobby. If this central complex is pushed a little closer to the bar, it would open up the area in the lobby and make the restaurant entrance more accessible. The breakfast is among the best I have experienced. On every day that I was there, there was live string music, a harpist or guitarist who provided a very quiet and artful vibe that added great pleasure to the breakfast. The assortment of foods, breads, fresh fruit, etc. were excellent with 2 super automatic espresso machines for self-service, if desired. The hotel is located very close to all the key attractions. I was able to easily walk to Old Town Square that is near many attractions. I felt very safe walking in the area around the hotel Also, there is a key tram stop in front of the hotel so by using the tram, one can get to virtually anyplace in the city. Public transportation is free for seniors (65 and older).
Disliked: I was there in August and while not super hot, it was very humid. In the USA, hotels would be using their AC and rooms would have independent AC. But this hotel, like almost all European hotels have a central AC with a central cooling system. So, quite the thermostat may appear to work and the fan blows, the air is not cool.

Very good stay in the...

Liked: Very good breakfast selection. Breakfast manager was very nice and talked to us. Lobby and Cafe is impressive. Comfortable bed.
Disliked: There were some minor damages on the furniture, dirt on the carpet, missing towel hook on the bathroom door = just holes from the screws. Little loud A/C.

Would 100% stay again -...

Liked: The breakfast was SO amazing, really great selection. The staff was incredibly nice - anything we needed they were able to provide
Disliked: It is a little far from the center city area (my mom had some walking issues which made us aware), but great accessibility to the train station.

A pleasurable 5-star experience worth...

Liked: The property is located near the Old Town but in a somewhat cleaner and quieter area — next to classy restaurants and supermarkets. We especially recommend Imperial, and any number of coffee places with tempting pastries. The breakfasts buffet is rather broad, and there is live music. There is also a decent restaurant inside. The stuff is extremely helpful. The pool is properly sized. The beds are comfy, the rooms are new and well equipped, and the decor is late 19th century style. Each room is fitted with a useful fridge-minibar, and a coffee machine.
Disliked: I couldn’t think of any.

Very good

Liked: Lovely location
Disliked: Rooms were a little outdated