NH Berlin Alexanderplatz

Pleasant

Disliked: Air Conditioner was not cold enough, you can't set exact temperatures, just a + and - sign. Sweating at summer night.Coffee machine was broke.No smart tv available. Some rude staffs, some friendly staffs.

Exceptional

Good value for money :)

Liked: - comfy and spacious rooms
Disliked: - if you want to use the spa sou have to go get the bathrobe and slippers at reception. Seems a little like they don’t want you to use it so they make juust enough of a nuisance.

Superb

Superb

Very good

Pleasant

Pleasant

Perfectly fine hotel

Liked: The location was good and the staff were friendly and helpful. The hotel room was clean and room was a decent enough size. The beds were comfortable. The TV remove was clean, so I know they do check things I'm sure. I was able to check in two hours early for free, so I thank them for that. I was desperate for a coffee but not breakfast. I didn't have breakfast included, but went down in the morning anyway just to have a look. To my surprise there was a free coffee stand outside the restaurant. I thought that was a nice touch.
Disliked: The hotel was decent enough, but I would say it's scraping a four star really. I've found this to be a trend with Spanish hotel chains, didn't quite hit the bar I was expecting. For example. I arrived and there was a dirty towel. I suspect this was missed due to me checking in early (for free) and the inspection must have not happened yet, because housekeeping knocked on my door just after I checked in. So really I can't blame them too much for that. There was also only one tea cup. The drink facilities weren't great such as limited tea bags and instant coffee sachets rather than a machine. No iron and board. So I just felt it took the shine off a bit.