NH Alonso Martinez

Exceptional

good, but next time I'll...

Liked: I selected the hotel on the basis of its location, which was in line with my expectations
Disliked: Overall, it cannot be rated as a 4 stars hotel

Good

Liked: Staff were excellent. Lovely breakfast. Nice room and large bathroom.
Disliked: The duvets. Also the aircon wasn't on due to time of year. The room was quite warm some nights even with windows open.

Blah. I would look elsewhere.

Liked: The decor was fun.
Disliked: 1) The beds were uncomfortable. 2) The room was hot, but air conditioning was "not available this time of year." 3) There was a sewer smell coming out of the shower, so we had to cover it with a towel. 4) The shower was the narrowest shower we have ever seen! We live in Europe, so we know small, this was whole other level. The shower was made smaller when they added the soap dispenser onto the wall where you stand vs on either end. 5) We could only open the bathroom door 2/3 of the way because the poorly place bidet blocked the door from fully opening. 6) Lastly... if you are going to charge for items in the mini bar, please provide a price sheet!

Great

Liked: The property is great. I recommend to include breakfast in your booking as it’s expensive to do it separately

Pleasant stay. Easy access to...

Liked: We didn’t have the breakfast as it wasn’t included
Disliked: Lobby area really needs improving. The rooms are nice and comfortable

Great location

Liked: Great location close to metro and walking distance to most places. Amazing breakfast buffet and friendly staff. Was a bit noisey at times in first floor

Exceptional

Liked: Breakfast was delicious and the decor was wonderful. The staff very kind, patient and generous with meeting our needs.
Disliked: n/a

Super location, great breakfast

Liked: Excellent location.Very stylish and well decorated.Excellent breakfast.Staff very friendly and professional.
Disliked: It got very hot, air con didn’t really work well.Bathroom was large, but no ventilation so had a strange smell.Wasn’t actually a king bed, was two singles pushed together.