Newton Hall Guest Reviews
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Write a review
Christine Mon, 18 March 2024
Exceptional
Roger Sun, 17 March 2024
Nice garden rooms
Liked: Nice garden rooms well decorated and designed
Disliked: could hear the cleaners in early in the room next door
Susan Sun, 17 March 2024
Exceptional
Liked: The professional courtesy of staff.GM Andy J outstanding!
Jill Sat, 16 March 2024
Staff were very friendly food...
Liked: Quite nice
Disliked: Toilet seat not attached to toilet bed was sueaky every time I turned over bedroom door insecure which I felt unsafe
Holly Wed, 13 March 2024
Okay.
Liked: Loved our room have very clean and comfortable. Breakfast was lovely , dinner at the joiners arms was okay however have had better on previous stays here.
Disliked: Disappointed in attitude of cleaner/housekeeper on arrival to our garden room - given key at check in and sent on our way to our room on arrival bin bags and cleaning cart outside room and woman stood outside looking at us as if to say what are you doing here stated “they shouldn’t have given you the key we aren’t ready” did not even say hello or how can I help was quite rude in her tune I understand it was Valentine’s Day and that is most likely one of the busiest days of the year for those in the hotel business however it was not our fault we were given the key.
Susan Sun, 10 March 2024
Sub standard accommodation. Not worth...
Liked: Wedding venue was lovely. Reception staff friendly and helpful
Disliked: The garden room is not fit for purpose. Nowhere is suitable to hang clothes (a few hangers above tea making facilities). Had to use the handle on the bathroom door. Nowhere to store toiletries in the bathroom either. The one socket available was not easy to access. I had to crawl on the floor! Light above the bed would not switch off. I had to remove the light bulb to enable us to sleep. It took 5 days for management to get back to us following our complaint. They did not think we warranted any compensation but have taken our feedback on board!!I would recommend the venue but not the accommodation. 5 star price for 1 star experience. Wish I had taken a taxi there and back. Would have been cheaper and less hassle.
Matilda Sun, 10 March 2024
Superb
Liked: Garden rooms were comfortable, cosy and felt luxurious
Disliked: It was quite expensive - more than we'd usually spend - but it was lovely
Shirley Fri, 8 March 2024
Exceptional
Liked: Beautiful hotel, the rooms are amazing. Staff are very friendly
Disliked: The bar prices are absolutely scandalous, £17 for a glass of house wine and a bottle of Heineken !!Day light robbery it took the edge off an otherwise amazing stay.
Phil Thu, 7 March 2024
Very good
King Tue, 5 March 2024
Exceptional