Overall a very enjoyable stay...

Liked: The fact that the hotel is right next to the visitor's center and bus station is a big plus. The concierge, Meredith, was fantastic and gave us excellent advice and service. the spa services were very good and the staff was very helpful.
Disliked: The front desk clerk did not make the policy on the daily destination fee clear and this caused us much confusion. We also did not get a room with a sitting area.

For the price.... could have/...

Liked: Location, location, location
Disliked: Excellent location and some of the staff ( bellmen, restaurant hostess were great). But, it seemed like we were inconveniencing the front desk staff and the concierge. The in room breakfast was lousy and the " DESTINATION FEE" is really annoying.

An outstanding location and a...

Liked: A special mention of Meredith the concierge. She was beyond helpful.
Disliked: It would be helpful if you itemize where credits are applied in return for the destination fee.

Nice break in Newport

Liked: Location and a brilliant concierge Meredith Fantastic service
Disliked: Long corridor walks to room

excellent location and staff

Disliked: One of the restaurant waitstaff was rude and impatient. However, the other two made up for it by being personable and professional

Very enjoyable

Liked: Bar
Disliked: Hot tub was out of service

nice room but wasnt worth...

Fine for a weekend or...

Liked: Breakfast buffet was good and the staff very efficient and friendly. Good location. Valet parking and check-in were very speedy.
Disliked: Outdoor restaurant was understaffed and there were insufficient tables to meet the demand. Our bedroom overlooked an internal space which had been hired out for corporate function, so music/crowd noise from the event could be heard until around 10pm. Limited outdoor facilities for hotel guests.

Awful

Liked: Nothing
Disliked: Room service took nearly 3 hrs and then they delivered a rank lobster roll that smelt so high it was inedible.Soulless property with no redeeming features, someone should knock it down and start again.