Newport Marriott Hotel & Spa

Room was adequate and comfortable but small and unexceptional for the price they were charging. You expect 5-star luxury for this price. But this hotel was middling in all aspects.

Liked: Nice open space with excellent gym, pool, and parking services.
Disliked: Extremely overpriced for what it is. Service in the restaurant was very slow. Food was fine but overpriced for what you got.

Lovely property, well located and...

Liked: Wonderful location in Newport. We had a harbor view which was delightful. The food was surprisingly good … exceeded expectations for hotel food. Servers in restaurant and bar were great. Valets were also great with one exception (see below).
Disliked: The room was very expensive and when we arrived found that there was a $30 “destination fee.” There was some complicated explanation about how we’d get some of that back if we charged drinks and food to the room, which we did. But this was still an added expense. Charge what the room is worth and don’t surprise guests with added cost, particularly since this is not a resort with amenities like golf or tennis or even a pool. The person who brought our car around ($48/day charge) gave me the keys without a word and did not help us load the bags into the vehicle. I found this almost shocking … just walked back into the hotel.

We had a wonderful time...

Liked: The location was great. Very clean and staff very friendly, especially all those working the valet parking.
Disliked: The extra 30 dollars a night for a destination fee was not expected. The fact that you had to use the money in the hotel, I believe was unfair. I believe that the customer should get that money back at the end.

Disappointing

Exceptional

Exceptional

Superb

Liked: Location and cleanliness

Exceptional

Superb

for the price we paid...

Liked: It was clean and proximity to all the shopping was perfect short walk to all the restaurants and local attractions in Newport. it was also very secure. You needed your key card to access any floors above 3/3 floor and to get into the elevator from the garage you needed your key room key so I like that was good security.
Disliked: The bed was awful. It was supposed to be a king size bed, and it was only a queen size besides this it was very lumpy and difficult to sleep on. Additionally, I kept getting woken up by the sound of slamming doors all night randomly so it seems they sound damning is not the best. You shouldn’t hear doors in the hallway slamming when you’re trying to sleep I could also hear the guy next-door to me snoring in the room next to me. Not quite sure if there’s anything the hotel could do about that but they could give you a better bed. They couldn’t wait to go home and sleep in my own bed Tempur-pedic.