Most excellent!

Liked: The staff at reception were lovely. Alice and Aisha at the reception are both such lovely ladies who offer high quality customer service. We will always stay here during our frequent visits to Newport.

Exceptional

Exceptional

Good

Liked: Not certain if I?ve been over charged! Booked the room through booking.com for $ 208.00 and was charged a lot of hidden fees ending up with a hotel bill for $ 450.86. Really doesn?t sound right?
Disliked: The way the Hotel kept adding fees and there were no meals included! Too much for too little. Gotta really question our stay! Unhappy in West Haven, Connecticut:Rick & Anne Arpin

Exceptional

Liked: I would strongly suggest to stay in this hotel! In addition to the good breakfast, the room was really clean and confortable, and the staff was extremly nice.
Disliked: The only incovienent is the walls that are kinda thin or the neighboors were a bit loud (couldn't figure out which) but that only lasted for a couple minutes so no problem at all.

Exceptional

Excellent

Liked: Aisha at reception is a rockstar! Super friendly and accommodating . Everytime I've stayed he she made it a much more pleasant experience
Disliked: There isnt really anything I could complain about.

Exceptional

Liked: Great value. Clean and comfortable with great staff

Liked: Easy walking to places of interest
Disliked: No complaints