Name: Newcastle Arms Hotel
Address: 50 High Street, Coldstream
Telephone: 0800 031 8416
Rating: 4

Newcastle Arms Hotel Guest Reviews

Overall Average Score:

Very Good (4.5 out of 5)

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Great little find and lovely...

Liked: Scenic little town perfect overnight stop
Disliked: Nothing

Poor

Disliked: No window in bedroom had to leave en-suite door open for air flow into room. Toilet cistern was dripping all night

Very good

Got a great last minute...

Liked: Off street car park with security cameras, which great when traveling on motorcycles.

Superb

Liked: Great hotel, helpful welcoming staff, loved the bar and restaurant -great food, good location with parking.
Disliked: All good

Very good

Liked: Lovely breakfast. Clean room.Very pleasant staff.

Pleasant

Very good

Liked: The breakfast was good. Speedily served . No complaints at all.
Disliked: There was some noise late on in the night in the street from rowdy youths but that was not the fault of the hotel.

Superb

Awful. Booked for three but...

Liked: Full breakfast was available but we, but we only had cereal and toast.
Disliked: The approach to and into the building was grubby and tired. When we checked in, it was in a junk room. When we were shown to our room , it didn’t improve. Tea and coffee etc were supplied, but we had to plug the kettle in , in a plug socket on the floor as no way flex would reach to socket. The TV was plugged in via an extension lead, with another plug socket dangling nearby . Couldn’t watch TV as only one uncomfortable chair,and bed faced opposite way to the TV. Bulging areas in ceiling were bodged up. We could pull the blind down in the window, but no way to pull it back up. The only mirror in the room was one small one .