New York New York Guest Reviews
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Sarah, Cape Charles, visiting Dolby Live Las Vegas Tue, 8 November 2022
Rooms were clean and very quiet. Lots of eating places. The American Burger was really good with great staff.
Liked: Location to the Dolby.
Disliked: The smoking!
Trudie, visiting Planet Hollywood Las Vegas
Great place to stay on Strip; close to stores; walking distance to Planet Hollywood.
Liked: Comfortable room; great service at front desk; concierge was very knowledgeable and helpful.
Disliked: Safe didn't work in room.
Monique Thu, 3 July 2025
Good but prefer to stay...
Liked: Lots of places to eat and drink within the hotel. Hotel was clean. Self check in was easy and convenient.
Disliked: There’s actually an empty space where the refrigerator is supposed to go and if you wanted a refrigerator you had to pay extra for it. I’ve never heard of such a thing. Even low cost hotels provide refrigerators! Also, the location was on one end the strip and the action is really in the center of the strip so you always had to get a taxi or Uber everywhere and that became very expensive. They do provide self check-in, but if you had any other questions other than checking in, you had to wait in the longest line and there was actually associates standing around doing nothing and unless you got out of the line and went up to them directly, you didn’t get helped for over an hour. Bad customer service.
Judy Thu, 3 July 2025
Very good
Liked: View was great.
Disliked: The wait on the elevator was long, almost an hour!
Emma Thu, 3 July 2025
Very good
Igor Thu, 3 July 2025
Good
Lu Thu, 3 July 2025
Everything was fine
Liked: Location, good service, nice place
Disliked: The pillows smell like deodorant
Christina Thu, 3 July 2025
Very good
Brendan Thu, 3 July 2025
Exceptional
Don Wed, 2 July 2025
Very good
Amanda Wed, 2 July 2025
Exceeded expectations!
Liked: The cleanliness, location & price.
Disliked: The check in process was not as easy as I’d expected but the staff was very friendly and helpful.
Amber Wed, 2 July 2025
We enjoyed our short stay,...
Liked: The location, cleanliness, and dining options were great. We also loved the theme and decor.
Disliked: The pool closed very early. Everything was very pricey.