New York Hilton Midtown Guest Reviews
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|0.7 miles from New York City centre|
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Linda, Calgary, visiting Museum of Modern Art Tue, 13 October 2015
The Hilton Midtown obviously doesn't need to work very hard to please it's guests. We were told at check in they have a 98% occupancy rate, largely due to convention and business travel. Too bad for those of us not on a company expense account.
Liked: Location is fabulous.
Disliked: This was our second stay in four years. There won't be a third. You expect a large hotel in the heart of midtown to be busy. And it is. What you should expect from a Hilton is service and convenience. This was not our experience. We didn't get our room cleaned on the first day because we were still in the room at 10 when housekeeping called. Amenities in our room did not include a mini bar, coffee maker or free wifi. Our room was accessible, which we did not request or require. This meant our bathroom was spacious with no counter space. Minor inconveniences that add up when you consider the room rate (high).
Anonymous Sun, 15 September 2019
Barry Sat, 14 September 2019
Liked: The hotel was centrally located for central park, Rockefeller center and times square. Hotel staff we excellent.
Disliked: Immediately after arrival and as we were heading out of our hotel to explore NY three marketing agents wasted 3 precious hours of our day trying to aggressively sell us a Hilton Vacation plan for 26,000 $can. It was a very disappointing way to begin our trip.
Anonymous Fri, 13 September 2019
Too expensive for what you...
Liked: The air condition did not work properly.
Disliked: The hotel is run down
Faisal Thu, 12 September 2019
Disliked: services of the room
Amit Thu, 12 September 2019
Disliked: resort fee is like welfare for the bar and snack places on premises
Ornaor Wed, 11 September 2019
Disliked: The communication with them is absolutely a nightmare. They charged me twice and made mistakes in billing. Been in touch with them with endless calls before and after the stay. Base on this experience - I will not book a Hilton hotel ever again
Denise Wed, 11 September 2019
fab hotel in a fab...
Liked: everything from the minute we stepped out of uber ....staff were fab, helpful, . checking in very quickly...room on 10th floor very spacious . 4 people staying in this room and everything we needed was there.
Disliked: nothing and that is the truth....
Rene Wed, 11 September 2019
Bsenasekera Tue, 10 September 2019
Liked: Very Convenient Location, friendly staff, and good food. definitely met my expectation and good value for money.
Jeffrey Tue, 10 September 2019