The Hilton Midtown obviously doesn't need to work very hard to please it's guests. We were told at check in they have a 98% occupancy rate, largely due to convention and business travel. Too bad for those of us not on a company expense account.

Liked: Location is fabulous.
Disliked: This was our second stay in four years. There won't be a third. You expect a large hotel in the heart of midtown to be busy. And it is. What you should expect from a Hilton is service and convenience. This was not our experience. We didn't get our room cleaned on the first day because we were still in the room at 10 when housekeeping called. Amenities in our room did not include a mini bar, coffee maker or free wifi. Our room was accessible, which we did not request or require. This meant our bathroom was spacious with no counter space. Minor inconveniences that add up when you consider the room rate (high).

Repeat Repeat

Liked: Staff & location
Disliked: Price of food and crowded all the time

Exceptional

Good

Good

Liked: Location
Disliked: Rooms should be better. Nothing in the minibar.

Very good

Fabulous

Liked: It was quite.

Exceptional

Liked: Location
Disliked: I liked everything about the property

Fabulous

Liked: Sanjay at the midtown 6th Ave was fabulous... he exceeded customer service !! He is a great asset to your company !!

Excellent

Liked: Everything
Disliked: Nothing