New Road Hotel Guest Reviews
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Write a review
Ni Sun, 15 June 2025
Very comfortable
Liked: Location perfect. 2 minute walk from the tube station
Disliked: Very expensive.
Kirk Sat, 14 June 2025
Exceptional
Liked: great place. very friendly team
Marita Fri, 13 June 2025
Very good
Liked: Location was perfect and I had everything I needed in my room. Staff is very friendly
Disliked: The breakfast was not great
Tracey Fri, 13 June 2025
Very good
Liked: Very central, much better than expected. Found the bed hard but that's a personal opinion. Staff lovely.
Disliked: Bed hard.
Onur Fri, 13 June 2025
Very good
Ewa Thu, 12 June 2025
Superb
Michael Thu, 12 June 2025
Superb
Liked: Decor, personnel, breakfast, location
Disliked: No iron in the room, no luggage rack, limited space to hang clothes
Max Thu, 12 June 2025
Adequate. Shower floods bathroom, hot...
Liked: The decor of the room was great, as was the lobby and restaurant. The breakfast was also well priced and was pleasant. The free water and bananas for marathon runners was a nice bonus.
Disliked: The check-in process was very slow and the receptionist seemed confused by the process and as though he was deliberately stalling so we would upgrade our room as 'this would be quicker'. The bed was not very comfortable and we did not sleep at all the first night, the shower in the bathroom was a wetroom style .. which then flooded the whole bathroom when used .. the sink/ toilet area would be soaked and you would need to wear shoes to go in anytime after showering until the cleaners had mopped the next day. We also booked as the hotel highlights it has a hot-tub and we thought this would be a nice perk after the marathon but this was closed with no reason or time it would re-open. Limited shops in the nearby area to get drinks, snacks or food.
Matteo Thu, 12 June 2025
Exceptional
Fry Sun, 8 June 2025
I booked as very close...
Liked: Great position, easy check in and out, decent communal areas, and polite staff.
Disliked: Room was very small, could only access bed from the foot of it. Nowhere to put toiletries in the bathroom, needs a small shelf or something. Shower head was scaled up, making it spray in random directions!