New Orleans Hotel

Very good

Stay in the heart of...

Liked: This hotel is located on the main street of Arrowtown and there is all day public parking behind the hotel. The room was a comfortable size. The bed linen and towels were of high quality. The room was neatly set out and was cleaned to a high standard. The shower pressure was very good, there was plenty of hot water, and the cubicle size was comfortable (refer below for comments on the bathroom layout). There was a positive focus by the team on the 'little things' that made this stay great - the staff were excellent at check in and I was shown to my room by a team member (which in my experience is now an unusual practice), my room had been heated for my arrival and this was welcome as it was chilly outside, and the supplied shower soap and gel were good quality products. My room was quiet and the curtains were a blockout type, so I had a comfortable night's sleep.
Disliked: The construction of the rooms is quite retro and although the bathrooms have new fixtures the layout is tight, as the original fixture locations was retained. The power outlets were difficult to get to, in order to recharge a mobile phone and laptop, as they were located behind the bed and behind the dresser/open wardrobe.

Poor

Disliked: we were put in an appartment with two bedrooms and there were just two of us...it was expensive and modest

Exceptional

Staff helpful. Hotel felt nice...

Liked: Location gorgeous. Good choice of breakfast.
Disliked: Better housekeeping. Bin not emptied. Carpet quite marked in the room.

Very good

The meals were great but...

Liked: There was a loud explosion during the night. No one could tell us what had happened when we advised the staff at 8 in the morning. We all had a poor nights sleep.

Good

Liked: Location . Staff friendly.
Disliked: Soft mattress. No desk/table

my stay wqs ruined by...