New Hotel Collection Smoky Mountains

Exceptional

The hotel was great all...

Liked: The room was spacious and comfortable. Beds were good! I enjoyed having the space we had for my granddaughter.
Disliked: Parking was very limited. The towels were super small and thin to be such a high end hotel. We didn’t like having a rain head only in the shower. It was hard to not get your hair wet.

Amazing stay and the only...

Liked: This place is above exceptional! Such a hidden gem. So quiet and quaint but near to all of the attractions. I travel a lot and I have to say the bedding was the most comfortable ever and such a home type feel.
Disliked: No pool which wasn’t a big deal and we knew that coming in. Rooftop bar we were looking forward to but was told it only opens to private events. Parking is difficult when coming in after being gone all day and trying to find parking when all the patrons going to the restaurant use parking that they’re not to use

Great place.very clean. Good location

Liked: Very nice place. Bed was super comfortable. Staff is very nice.
Disliked: The couch in the living room wasn’t the greatest to hang out on. Living room tv was a little small.

Exceptional

Couldn’t have the cooperation of...

Disliked: The room we stayed in was facing the street and couldn’t sleep because of the noises.

Great place

Liked: Excellent place. So nice and impeccable place.
Disliked: The towels were not what you would expect at such a great place

Exceptional

Liked: Everything was wonderful, rooms were clean and very nice. Fit our group of 8 no problem!

Superb

Liked: Space. The rooms were very spacious and I also liked that it had a restaurant inside the hotel and coffee shop directly next to it. I was also surprised that the room had an additional room and bathroom.
Disliked: I didn't like the fact that they didn't have a swimming pool but other than it was excellent.