New Holgate Guest Reviews
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Carey Mon, 1 September 2025
Lovely room & staff but...
Liked: Room was lovely, bed was very comfy, not too soft or firm. Room was clean, bathroom was finished to a nice standard, nice smelling soaps provided too.
Disliked: To enter the building after a certain time you need to use the digital Yale lock which we found very troublesome. We were stuck outside in the dark for 20 minutes trying to get it to engage with us. We googled how to use it, try pressing the yale button, tried covering it with our palm, tried pressing other parts of the device, nothing. We were eventually saved by other guests coming in. I'd rather have an extra key than have to mess around with a device that doesn't need to be digitalised! (I'm 33 so it's not like I'm unable to use gadgets btw). The other thing that annoyed me was the TV wasn't linked to wifi and none of the channels were set up so the TV was rendered useless. There was no wifi code in the room and we were on the top floor so didn't fancy marching all the way downstairs to find it.
Ian Tue, 26 August 2025
Superb
Liked: Breakfast was freshly cooked and served hot.
Disliked: Bathroom was a little small and compact
Craig Tue, 26 August 2025
Very good
Alison Tue, 26 August 2025
Fantastic Gem of a property...
Liked: What a Gem of a find in York.
Disliked: The Staff everything was fantastic nothing to much bother at all.When we come back we would definitely stay here again Thank you Guys
James Sun, 24 August 2025
Will definitely book there again
Liked: Clean,good facilities, well located, friendly staff
Disliked: Nothing
Adrian Sat, 23 August 2025
Very good
Judith Thu, 21 August 2025
Was very pleasant in a...
Liked: We were attending the Ebor festival at York races . The location was within walking distance and we could park the car £20 fee
Disliked: Nothing really save paying to park on their car park
Gavin Wed, 20 August 2025
Good stay just get realistic...
Liked: Great little property clean and friendly staff
Disliked: Breakfast was a rip off wife only had two toast and charged £15
Lisa Tue, 19 August 2025
Great place lovely staff ideal...
Liked: Great location easy walk into York,
Philippa Mon, 18 August 2025
Great base for exploring York.
Liked: Great location. Clean, comfortable room, nicely decorated. Had private parking facilities. Very helpful, super-friendly receptionist. The leaflet with recommendations for eating in York was appreciated.
Disliked: We couldn’t get standard Freeview channels (BBC, ITV, C4) on the TV to watch the news. Also, no instructions to connect to secure Guest WiFi, but receptionist provided. Maybe provide an info leaflet in room.