Very good

Superb food is a comfortable...

Liked: The staff willing to go above and beyond to check we had everything we needed
Disliked: Nothing

Bad

Liked: Kitchen closed. Refund promised but nothing received despite promise and chasing twice.

Failed their obligations with no...

Liked: Nothing. There can't be anything to like if they don't fulfil their booking.
Disliked: I booked 2 rooms here for my husband and his brother as a stop off on their way back from Glasgow. The place was locked up when they arrived at 7pm with a note on the door with a number to phone to get keys. No response on the number given so they left a message and went for something to eat in Appleby. By the time they had eaten there was still no response so they decided to drive home - another 3.5 hours! They were not happy! There has been no apology or explanation, and Booking.com have given a full refund. We have stayed here twice before and liked it, but won't be going there again!

A friendly and relaxing place...

Liked: The fella running the place was a delight; cheery, polite and solicitous when he had to tell me they were between chefs :)The locals in the bar were a warm, welcoming and really interesting bunch. I liked the room, the bar, the people and the place.The weather was to be expected
Disliked: N/A

Good

Liked: Lovely room and shower. Great location and nice people
Disliked: No chef available not their fault, but had to drive to Appleby in evening and morning. Just a minor point though

Superb

Very good

Liked: Great staff, beautiful clean comfortable rooms and a lovely pub.
Disliked: Shame about the lack of catering during our stay, but couldn't be helped.

Very good