Nevis Bank Inn

Good choice for travel in...

Liked: Centrally located for a trip to the mountains.Hotel restaurant was very lovely, food was very good, whisky selection was good
Disliked: Hotel bar was the restaurant t. Great for the restaurant but not for a quiet drink after dinner

Very good

Liked: Our room was clean and spacious, and we got the cot we asked for at the time of booking. There was AC and all the amenities expected at the time of booking.
Disliked: To the best of my knowledge, there was no lift. This made it difficult as we have a baby and therefore had a pram. I also have limited mobility, so carrying a pram downstairs by myself was not ideal.

4 star rating 2 star...

Liked: Had some problems with the receptionist. Spoke with the assistant manager who said she didn’t mean to be offensive and wanted to apologise (after she had been spoken to) however this morning all I got was a brief glance and a mumbled good morning. Second time just a glance. So no need to edit or adjust the review I had written during our stay. She was not sorry at all.
Disliked: On arrival was told they had no booking for us. Receptionist was actually kinda rude about it. Here's what she said "is the booking under another name" (no I made the booking) "the person who booked the rooms must have given another name" (no I booked the rooms using my name) "there's no booking here for you" (oh shoot I must have made a mistake) Got my phone out to check - I hadn't made a mistake. Showed her the booking including my name. "Oh you've booked under Janice" (there's no Janice in our party and I do all my booking through booking.com and had shown her the booking on my phone) Got to our room, only 1 towel. Back down the stairs to be told that housekeeping had finished for the day. What the??? It’s was around 4:45 - 5pm. Reception did go and get a towel but yeah wish I hadn't booked here for two nights.There was no l'm sorry or let me see if I can sort that out for you.Which is what I would expect from any hotel.Rooms are small but nice but if you like good service book somewhere else.Mistakes happen, that's ok, but you should do your homework before you accuse your guests of making mistakes. Especially when it wasn't my error.

Good for overnight stay in...

Liked: Clean, quiet room
Disliked: Was on the edge of town. Little bit of a walk

Overall a comfortable stay. Brown’s...

Liked: Room was a good size . Beds were very comfy. Bathroom big and water pressure good. Very clean.
Disliked: Wifi poor and shower over the bath. No lift. We were on the 3rd floor so lugging our bags up not great.

I will be returning to...

Liked: Location very handy for the rail station. Restaurant excellent as was the breakfast
Disliked: No lounge facility

Very good

Good

A fair hotel

Liked: Room and facilities. Clean and modern.
Disliked: Room was expensive for what it is BUT am mindful of the location. Overly priced food and drinks. Average / good food but not worth the money.