Nell Gwynn House Apartments

Very good

Liked: The location was absolutely excellent—Chelsea is such a lovely, elegant, and safe neighborhood. There was a market just a minute away where you could find anything you wanted. The Natural History Museum and Science Museum were within about a 15–20 minute walk; the bus station was around 20 minutes on foot. The Houses of Parliament and London Eye area were a bit farther, but easily reachable via metro, bus, or Uber.Towels, shampoo, shower gel, and soap were provided in the rooms, but of course your own shampoo is better. There were no slippers. A hairdryer and iron were available, though we never tested them.
Disliked: The room was nice and clean. Although the bed was comfortable, it wasn’t exceptional—an even better mattress would have made it perfect

Pleasant

Liked: Location was really good as we were travelling to Hyde Park.
Disliked: We were told at reception that our room should have 2 locks but we only had one and the door was very stiff to unlock. Whenever we used the toilet, sink or shower it made a very loud noise.

Good

Photos on BOOKING are deceiving....

Liked: All rooms located on the upper floors (level 1 to level 9) are good for a short stay
Disliked: Room 57 - 68/69/70 are located in the basement and they MUST BE REMOVED from the listing. They are barely 13m2 in surface and awfully fitted, not to mention that the smelly bathroom and the preset AC fan that cannot he adjusted. Two separate agencies run the facility and only one offers those basement room. Please don’t let them do it again as they deceive people.Had a shocking experience before upgrading to the 7th floor against a premium.Water pressure in the showers is low.

Very good

Liked: Look of the hotel and reception, staff v attentive and pleasant
Disliked: Tiny room, didn't expect it to be so small. Window couldn't see out of, not exactly as sold

Passable

Liked: Good location
Disliked: Room was very hot and noisy AC available but then made room even more noisy sounded like a fan running loudly all night when we discussed it with porters were told nothing they could do as the agents were gone home due to our commitments and it being a weekend no agent available

Great location, room not clean,...

Liked: N/A
Disliked: The room was not clean, there were clothes from the previous guest still in the room, the milk was 4 months out of date, the cups and spoons were not clean. Safe didn't work either and wasn't fixed during our stay.

Very good

Very good

Liked: Tres bien ! Tres propre et confortable
Disliked: Surprised by the room in the basement