Nell Gwynn House Apartments

Good price for location. Very...

Liked: Cheap, good location, grocery, pharmacy, retail and restaurants near by. Metro 13 minute walk.
Disliked: Shower door broken, door locks a little flimsy, little worn down

Disappointed

Liked: Was clean and easily accessible
Disliked: Nothing wrong with the property but had trouble confirming our stay and staff didn’t apologise or tell us much information on this. Also had to wait hours after check in for a room as our booking was not available.

Very good

Poor

Liked: Location
Disliked: Property had received a cancellation for our reservation. Amateurish reception staff seemed unable to cope. Luckily had a room but I had to argue to get them to check us in despite showing proof of bookings.com reservation. Shabby room.Poor plumbing.

Exceptional

Very good

Liked: The location was absolutely excellent—Chelsea is such a lovely, elegant, and safe neighborhood. There was a market just a minute away where you could find anything you wanted. The Natural History Museum and Science Museum were within about a 15–20 minute walk; the bus station was around 20 minutes on foot. The Houses of Parliament and London Eye area were a bit farther, but easily reachable via metro, bus, or Uber.Towels, shampoo, shower gel, and soap were provided in the rooms, but of course your own shampoo is better. There were no slippers. A hairdryer and iron were available, though we never tested them.
Disliked: The room was nice and clean. Although the bed was comfortable, it wasn’t exceptional—an even better mattress would have made it perfect

Pleasant

Liked: Location was really good as we were travelling to Hyde Park.
Disliked: We were told at reception that our room should have 2 locks but we only had one and the door was very stiff to unlock. Whenever we used the toilet, sink or shower it made a very loud noise.

Good

Photos on BOOKING are deceiving....

Liked: All rooms located on the upper floors (level 1 to level 9) are good for a short stay
Disliked: Room 57 - 68/69/70 are located in the basement and they MUST BE REMOVED from the listing. They are barely 13m2 in surface and awfully fitted, not to mention that the smelly bathroom and the preset AC fan that cannot he adjusted. Two separate agencies run the facility and only one offers those basement room. Please don’t let them do it again as they deceive people.Had a shocking experience before upgrading to the 7th floor against a premium.Water pressure in the showers is low.