Negresco Gran Via

Great location and cleanliness!

Liked: First of all, the location of the hotel was great. The cleanliness was very good, the cleaning staff was very friendly. The bathroom of the room was renovated and very comfortable. The room was spacious and comfortable. It is a very good hotel for the price.
Disliked: The pillows in the room were not comfortable, and our necks hurt. We went in June, and the hotel elevator was incredibly hot and stuffy. There is no such problem in the rooms.

Superb

Exceptional

Good

Liked: Location! You are in the middle of everything; comfy bed , very clean bathroom, value for money, staff very friendly and helpful
Disliked: Is a bit noisy, we were on the 4th floor and hear everything that our neighbors did or say, it can be an issue if you are a light sleeper; also air conditioner was leaking a little bit, so you wake up with a wet floor; after they fix it it was actually worse

Very good

Liked: It was clean. Room needs to be painted a little here and there but is clean and everything works fine. Good shower, bad is fine, good air conditioning. The staff is friendly. If you are looking for something right in the heart of Madrid I believe this is a great choice. But the room itself is not worth more than 80,90 euros. The position does make the deal. For a short stay it is perfect as long as you don't pay more than 100 in my opinion.

Perfect location

Liked: The location could not be any better. The room was small but had everything we needed. It's a great place to stay if you don't have a car - walkable distance to everything in the centre of Madrid.
Disliked: N/A

Passable

Pleasant

Liked: Location was amazing, the price was good. They transferred us to another room due to my safe box request. However the safe box was broken
Disliked: They dont have a safe box in renovated rooms. They also dont have mini fridgein any of the rooms .

Had a great stay, our...

Liked: This property met our expectations as a property to stay in for a city break. We like to spend as much time seeing the city so want somewhere that’s comfortable and with a great location. Location here was perfect! Also, it was very clean. Great bathroom facilities with a hairdryer and good shower. Also, what was most welcoming was the aircon as it was so hot so it was lovely to walk into the cool room. Not much interaction with staff but it wasn’t needed as we had everything we needed. Tea making facilities in the lobby so can make a brew to take up to room. We’re easily pleased and the room although basic was suitable for our needs to see the City.
Disliked: It’s very small but it didn’t bother us. We just use rooms whilst in City break to freshen up and sleep. Much prefer our time spent exploring.