Nationwide Hotel and Conference Center Guest Reviews
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|4.7 miles from Lewis Center centre|
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Norman Fri, 23 July 2021
Misleading pictures with rooms
Liked: Nothing at all. I was so disappointed in the room and I am disappointed in the no response way of handling this situation by both parties.
Disliked: I booked a king suite on booking.com. I always get a room with the bedroom separated from the rest of the living room area and such. I have stayed at Cambria and The Drury Inn. Both of those places are worth the money and their rooms are exactly what you expect and match up with the pictures. Although it looks nice on the website we ended up with an executive sweet and after a bad week I broke down in tears. It was a nicer version of Motel 6 in a fancy building for over $200.00 that night. The refrigerator didn't work and was hidden in a cabinet, the bed was uncomfortable and so were the 4 pillows. I was so disappointed as I needed this night away and the pictures under the king suite were misleading or I never would have booked it. Also I was told by someone at the front desk when I came down to ask what was that room she put me in that I had to contact booking.com for a refund. Talk about a task. I can't get anyone to answer. Oh and they have parlor rooms not suites for what I was looking for but the hotel was booked so I paid for something that I didn't get. The hotel has not taken the time to get back to me either. Aweful customer service for booking.com and the hotel who I have messaged twice.
Melissa Wed, 21 July 2021
Liked: Good location
Disliked: You could hear all the noises from other guests . Rooms not sound proof at all. The bar and restaurant closed. Bar open only 2 nights a week
Anonymous Wed, 21 July 2021
Rosilyn Mon, 19 July 2021
Liked: The landscaping & entire campus was beautiful, hotel was very clean & staff was very nice
Jennifer Sun, 18 July 2021
Liked: I used to live in this area so the location was great. The hotel was clean and comfortable and a big bonus was the free breakfast every morning.
Disliked: The walls seem paper thin. Kids were running through the hallways and you can hear stomping from above the second floor. The room next-door, you could hear people talking and laughing at 2 AM. There was a wedding so tons of people staying and visiting. Just overly loud throughout the hotel. Bathroom is small.
Jaime Thu, 15 July 2021
Less than expected.
Disliked: Restaurant and the pub are closed during the week. No longer has a great breakfast selection. Booked a queen suite and they tried to put us in a single queen room.
Jennifer Wed, 14 July 2021
Liked: There was not a whole lot that I didn?t like. I love the hotel as I?ve been there for conferences.
Disliked: The only thing I did not enjoy about my stay was the continental breakfast was poor. I understand changes were made due to the Covid pandemic, however I feel that the continental breakfast could have been better.
Kershner Sat, 10 July 2021
Awesome stay... wish we could...
Liked: It was an absolutely beautiful hotel very nice pool which my granddaughter used extensively. The room was very clean the beds were very comfortable and there was absolutely no noise from other rooms or any traffic outside.
Disliked: When we arrived there was a little difficulty finding my reservation as they had my first and last name reversed.
Beth Tue, 6 July 2021
Liked: The grounds, pools, bed was very comfortable.
Disliked: Far and away, the internet is unrealistically slow. Don?t be thinking you?re going to stream anything without major delays. It?s a two bar thing, that?s normal, and it?s in and out. I would never stay here again because of that. If you don?t care about that, then it will be fine. (When I asked the front desk about it, the responsive was ?it?s working fine here.?)Poorly laid out, lot of little things could make a difference. Awful refrigerator. Sometimes they had coffee downstairs, sometimes there were no cups, sometimes there was no creamer, it was always something. Nobody seemed to be paying attention.
Becky Mon, 5 July 2021