Nashville Marriott At Vanderbilt University Guest Reviews
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Mark, Sylacauga, visiting Ascend Amphitheater
Great location; all staff members were friendly, particularly the valet and front desk.
Amy, Nashville
Liked: Friendly and helpful staff.
Disliked: Cost of parking.
Kim, Montgomery, Alabama
Disliked: They assigned us a room on the third floor with the ventilation system outside the window - what a roar..
Anonymous Tue, 1 July 2025
The hotel was nice!
Liked: The property was very nice!
Disliked: I didn’t like the fact that my room key was canceled because of an incidental charge that no one told me or contacted me about! I couldn’t get in my room because the card was not working! I went to the front desk to let them know but they told me someone must have the door locked but it wasn’t! The only way I got in the room was to knock for my wife to open the door! The other incident was that my son tried to get in the room with no success at about 245 Sunday morning and he couldn’t get in! My wife and I were sleeping and we didn’t hear him knocking or calling our phones! I woke up around 430 am to see that he wasn’t in the room! I called him and that’s when he told me he couldn’t get in because the door card wasn’t working! I called the front desk and informed them about my son not being able to get in and that’s when I was told about a incidental charge that I wasn’t charged and a credit card number that wasn’t mine! I got up at 445 am and went down to the front desk to give them my credit card so he could charge this incidental charge so we could get another key card so we could get in our room! When we checked out that morning I told the front desk about it and all I got was a I’m sorry that didn’t suppose to happen! I was very displeased with this situation and I wish that the company could address this with front desk so it won’t happen to anyone else! I’m thankful that everything worked out like it did but I’m still displeased!
Sally Wed, 14 May 2025
Exceptional
Liked: Love the proximity to Vandy sports
Kelli Thu, 8 May 2025
Exceptional
Sally Sat, 26 April 2025
My go to hotel
Liked: So close toCampus and easy walk to everything.
Roger Mon, 24 March 2025
Superb
Liked: Location
Disliked: Parking is expensive enough that I will not stay here again. Hotel itself is excellent.
Bingham Sat, 22 February 2025
Not worth paying double, or...
Liked: Location was great. Liked the walkability to restaurants.
Disliked: I paid for my stay through booking.com yet the hotel charged me as well. I have made several calls to no avail. The hotel will not reimburse, essentially they were paid twice for my stay. The bed was also not comfortable at all.
Tony Sat, 15 February 2025
Superb
Trenall Sat, 15 February 2025
I'll be back
Liked: Prefer the Marriott brand
Blake Fri, 31 January 2025
Very good
Liked: Location, staff, amenities
Disliked: The price of parking and the discontinued shuttle
Panda Sat, 25 January 2025
Exceptional