Napa Winery Inn

Exceptional

Enjoyed our stay so much...

Liked: Booked this hotel while our house was being renovated. The entire staff was so nice. Jeffrey, at the front desk, was the sweetest person. So kind and helpful with everything. The room was always clean and comfortable. Breakfast every morning. They made it such a wonderful stay for us.
Disliked: Nothing, loved everything

Superb

Good

Exceptional

Very good

Liked: The breakfast was excellent. The offeriings were more diverse than other places where we have stayed with this type of breakfast.
Disliked: Our room was not made up (housekeeping). We were told that housekeeping is every other day. I thinkf or the price of thishotel housekeeping should be everyday. I was told by staff (who by the way supplied us with towels) that it's an environmental concern that prompts them this everyother day business. I don't think that's the real reason I think it's so the expenses for cleaning staff is lessened. When I stay at a hotel I expect my bed to be made daily, that's the perk of staying away.

Exceptional

Very good

Passable

Disliked: Service desk unprepared, and not helpful. Rooms are ok, but you can hear the noise of the cars outside as it is on a main road