Nantahala Village

Father's Day trip, 400.00 room...

Liked: The location is good. The sausage biscuits in the morning are good along with the hot coffee. The restaurant there is very good. We really enjoyed our dinner there on the first night! These two things are the ONLY reason for the 3. If not for them it would be a solid 1. The porch has a swing and rocking chairs if you would like to sit out and watch traffic go by. We were there in the heat so did not take advantage of those. The pool was nice and has a few different seating options. We were going out to sit by the pool when a storm came up and we did not get to even get in the water. Nothing the resort could control. It is a nice place however we will never stay there again and will definitely advise anyone who may be wanting to book there to find another place to stay. You will see the reason below.
Disliked: I do NOT appreciate the theft of my medication. I contacted the property and made a complaint. My husband said I should call the law and have a formal investigation. I didn't want to do that. I will go back to the beginning. We were leaving out and came back for a forgotten item. There was a pungent smell on our room. We went back down and spoke to the lady at the desk. We told her about the smell and asked that someone take care of it. She asked if maintenance could go in while we were out? I said yes because we were on a very short stay and we wanted to go exploring. We have cruised, stayed in other countries, traveled across the US and I have NEVER had meds stolen. We came back in. We had strawberries in the little fridge and they were on top of it. Someone had eaten one (not a problem) and thrown the top in the toilet. My husband questioned me about it. I told him I would not put a top in the toilet as I was raised to throw things such as this in the trash. Then he saw one of my blue pills on the floor and questioned me about that. I had just had these pills refilled and 37 of my pills were gone. They are not THOSE blue pills so I truly hope whoever took them got a shock when the effect hit them! There was also xanax stolen which I get. I came home and laid them out on my dining table in rows. That is how I know it was 37 pills short. The one in the floor was thrown away by me. Considering that the racks out of the fridge were on the back of the toilet which is totally gross I sure was not taking a pill that had been in the floor. I do not know if housekeeping or maintenance did this and truly don't care. I took pictures and sent them to the night manager. I still have the text that was sent with the pictures. My doctor refused to do a refill for 37 so I will struggle for 19 days when the time comes. I would like at least 1/2 of the money refunded if not ALL of it. I know I will get nothing and do now wish I had involved the police.

Convenient, met my needs and...

Liked: Most resort/hotel-like experience in the area and in a great location for access to the Nantahala Outdoor Center, Tsali mountbiking, Lake Fontana etc. Outstanding sunset views at top of hill. Seems like it would be an amazing wedding venue that one could book out for a big group with people staying in rooms, cabins, etc. Super convenient after hours checkin which worked fine for me. Coffee and bisquits were available in the lobby in the morning. I didn't see any staff while I was there but it was perfectly fine. Restaurant was closed "temporarily" while we were there which was surprising considering it was July 4 weekend. I wish I had had more time to enjoy the pool or visit the venue across the street which had great live music, but after a day of biking and swimming in the lake no energy. Normally I camp when I'm in the area but this is my occasional hotel go to.
Disliked: Lighting in room was quite dim. Need better light bulbs in general and a lamp in the middle of the two double beds would work wonders. Found a fine hair in shower but it looks hard to clean since a no hose shower. Floors seemed a bit gritty and I didn't want to walk on them barefooted. Ther was dust on top of the dresser where the TV is which made me think the cleaning person was shorter than the dresser.

Exceptional

i will come back again...

Liked: the lodge with the restaurant downstairs was BEAUTIFUL and the rooms were AMAZING AND LOVELY. BEDS WAS SO COMFY AND I WISH I COULD HAVE STAYED LONGER ... IT WAS THE BEST NIGHT ON MY VACATION , I HIGHLY RECOMMEND YOU STAY AT THAT ROOMs ABOVE THE RESTAURANT. I do not have knowledge of the other places on the property.
Disliked: I didn't have time to ride horses and we couldn't get in the game room to play pool. the cooks were gone so we had a limited menu, but the drinks were good and the fettuccini was good.

Exceptional

Liked: Friendly people. Beautiful place
Disliked: Nothing. Place is awesome

Weekend getaway

Liked: Location and peaceful. King bed was very comfortable . A nice cozy deluxe suite. Staff(Wendy) was really helpful and friendly.
Disliked: Need to fix the hot water temp in the shower. Temperature never got above lukewarm. A little chilly!

Pleasant

Liked: The cabin itself was nice.
Disliked: The cabin was hard to find at night. It was really dark. There was no help from the property manager/ owner.

Pleasant accommodations

Liked: Good location, very clean and comfortable. Very nice aesthetics. Communication prior to arrival directly from staff by phone was very nice.
Disliked: Staff hours only between 8:30am and 5pm so not available for requests or assistance outside those hours.

Exceptional