Nailcote Hall

Exceptional

Liked: The staff went out of their way to be friendly and extremely helpful, very impressed. On a beautiful morning we thoroughly enjoyed our golf on the pretty 9 hole course, a bit quirky but great fun.It was a nice place to be.
Disliked: The coffee in the bar was very ordinary and the decor a little past its best but neither spoilt our stay.

Exceptional

Disappointing - the hotel focuses...

Liked: The location of the hotel was fine - the staff tried to be helpful.
Disliked: The hotel was disappointing - there was a major event held in a central marquee which impacted negatively on our stay. Our room was small, the menu for food in the evening was limited - we could not sit outside because of the event in the marquee which dominated the hotelWe asked for brown toast at breakfast but were given white bread.

Pleasant environment, poor restaurant, offhand...

Liked: Beautiful building, pleasant surroundings, comfortable room.
Disliked: The fire door to the ground floor bedroom corridor did not have a soft-close fitting and so banged shut loudly every time someone needed to get to and from their room. Service was highly variable - the supervisor during out stay was very good, most of the other staff were inattentive and in one case quite rude. The quality of the roast dinner was very poor for the price, although the starters were good. We did not get our wine in time for the starters and still hadn’t received it when the main course arrived and when we asked for it the waitress rudely told us the bar was busy! The table was not cleared so when we were having pudding, we still had the dirty glasses from the drinks that we had brought through from the bar, the empty bottle of wine, the bread plates and butter and the dirty jug that was brought out when we asked for more gravy (which when it was brought out was covered in gravy drips all down the side), the food came out with everything already plonked on the plate, the roast potatoes were not cooked properly and my turkey was very dry - although my partner’s beef was very good.The rate we paid for the room was good but I would not eat there again.

Functions can be overwhelming for...

Liked: Lovely grounds, comfortable room and good drinks selection at the bar
Disliked: The early evening wasn't very relaxing in our room due to the wedding function bingo and live bank - the singer was pretty bad! We went out for dinner and drinks elsewhere, luckily by the time we came back at around 11.30 it had finished.

Very good

Quite location but won’t be...

Liked: Nice location, close to the airport and very quite. The nice weather helped.
Disliked: The facilities were underwhelming, with both the bathroom and rooms feeling quite outdated. Breakfast service was notably slow, as only the manager was permitted to take orders while the rest of the wait staff were not involved in that process.

Exceptional

Liked: The staff were extremely polite & gracious especially Conan , he was very professional & informative.
Disliked: The cherry room which overlooked to the side of the bins made it noisy because after parties glass bottles were thrown in & startled us out of our sleep.

Pleasant would return

Liked: Location friendly staff
Disliked: Noisy given events but were warned