MYR Puerta Serranos Guest Reviews
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Paul Fri, 8 August 2025
Superb
Minwoo Fri, 8 August 2025
Now I Know Why It’s...
Liked: I now understand why this hotel has such great reviews after my 2-night stay. The facilities were comfortable and spotless, the service was excellent, and the staff were extremely friendly. I would be happy to return and hope it always stays this way.
Disliked: It would be even better if the price were just a little more affordable.
Nidi Thu, 7 August 2025
Superb
Kareem Thu, 7 August 2025
Lovely
Liked: Clean and very friendly
Jacquie Mon, 4 August 2025
Wonderful City, Beautiful location, friendly...
Liked: Beautiful clean hotel.. modern simple feel. Staff were amazingly friendly and very knowledgeable, would particularly like to name German on reception and Anna at breakfast service.. super efficient, big smile fab service. Breakfast was beautiful and well presented, served by waiter service which was a nice change.
Disliked: Lack of storage space in the room! We were given 5 hangers between me and my sister (we asked for more and got a further 5) but that was it! It did spoil the look of a fantastic suit to have clothes and shoes dotted around the furniture. Disappointed that the roof top terrance was out of action.. being updated.. the terrace was part of my decision making process when I booked but it was never mentioned before we arrived.. staff did mention a roof top on sister hotel which we tried to access a few times but there was always a reason staff wouldn’t let us use it
Simon Sun, 3 August 2025
Fantastic hotel!
Liked: Really nicely designed hotel in a great location with friendly, helpful staff and it was good value
Disliked: Nothing really, the car park is quite tight for a larger car.
Amy Sun, 3 August 2025
Exceptional
Michaela Sat, 2 August 2025
Exceptional
Elaine Fri, 1 August 2025
Lovely service, clean and comfortable...
Liked: Great location
Disliked: Breakfast could be improved
Anonymous Fri, 1 August 2025
Hotel was excellent and the...
Liked: Amazing location and very friendly and helpful staff
Disliked: Nothing it was perfect