My Place Hotel-South Omaha/La Vista NE

Excellent plan to stay next...

Liked: Refrigerator. Bed was very comfortable
Disliked: Could us a standing light maybe by the recliner!

Very good

Just a quick stop on...

Liked: Location
Disliked: No breakfast.Rates were jacked up due to Berkshire Hathaway shareholders meeting in Omaha that weekend.

Think twice before booking here.

Liked: The gentleman who greeted us upon arrival and helped check us in.
Disliked: I had a very disappointing experience at this hotel. I reserved and paid for my stay through Booking.com, but upon arrival, I was told the hotel had not received payment. Despite showing proof of payment, I was required to pay again, with the assurance that the Booking.com charge would be refunded the next morning by the manager. Unfortunately, this issue was not resolved as promised.The room itself was subpar: the recliner was torn apart with pieces of fabric on the floor, and the refrigerator didn’t work, resulting in our food spoiling overnight. When I raised these concerns the next morning, the manager, Amy, apologized and admitted we shouldn’t have been placed in that room. She assured us that the stay would be fully compensated as a goodwill gesture. However, only one of the two charges was refunded.When I followed up about the unrefunded Booking.com charge, Amy’s tone and response shifted drastically. Despite her initial promise, she stated, “Well, you stayed,” and refused to issue the second refund. This was contrary to her previous commitment and left me feeling misled and frustrated.Despite multiple attempts to resolve this directly with the hotel, the situation remains unresolved. The lack of accountability and disregard for customer satisfaction is unacceptable. I cannot recommend this hotel and urge others to think twice before booking here.

Very good

Superb

Very good

Superb

Loved it! From the parking...

Liked: I liked how clean the place is. I loved that it has a small kitchen area to cook.
Disliked: N/A