Muthu Westcliff Hotel (Near London Southend Airport) Guest Reviews
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Bev L, Guernsey, visiting Cliffs Pavilion Southend Sun, 23 February 2020
Liked: Friendly and helpful staff.
Emma , Wrexham, visiting Cliffs Pavilion Southend Fri, 12 May 2017
My room was very clean and large. It had lots of mirrors and a desk to sit at - both features were very helpful. It had a large window overlooking the sea which I loved and all the drink making and washing extras that one expects. As a single woman I felt very safe and I will be staying there again in October.
Liked: It was well presented and spacious.
Disliked: The restaurant was quite expensive.
Janet A, Chelmsford Essex, visiting Cliffs Pavilion Southend Sat, 11 January 2014
Would have been a great stay but for a disco until the early hours. We were moved to a sea front room which was quiet. Staff did apologise - would use again though.
Liked: Rooms comfy; food excellent.
Disliked: Disco going on until the early hours - very loud.
Paul, Braintree Mon, 11 March 2013
Brilliant - we had a lovely stay. All the staff were really friendly, very smart and efficient. The food and service in the restaurant and bar was second to none. Our room was fresh and extremely clean. Breakfast was spot on with a good selection to suit most tastes. Value for money was very good. Already recommended it to friends and we are looking for a reason to stay again.
Kevin Sun, 24 March 2024
Very good
Matthew Sun, 24 March 2024
Pleasant. Good value for money.
Liked: Good location on the clifftop. Bed was comfortable. Nice size room. Value for money
Disliked: Bathroom needed refurbishment. Hot water was intermittent.
Nigel Sat, 23 March 2024
Disappointed
Liked: Convenient
Disliked: No cold waterLooks run downNo plug sockets
Carol Sat, 23 March 2024
Good
Liked: Location nice old building staff pleasent
Gina Fri, 22 March 2024
Exceptional
Stephen Fri, 22 March 2024
Great Stay for a concert...
Les Fri, 22 March 2024
Excellent location. Comfortable hotel I'd...
Liked: We were given an upgrade to a junior suite. The room was large and comfortable with a lovely view out over the sea. We were going to a concert at the Westcliffe Pavilion so the location was perfect, just a couple of minutes walk.The staff were all very welcoming and friendly. The bar was good and the breakfast was really nice.
Dean Thu, 21 March 2024
Good value and excellent staff
Liked: I had booked 2 nights for myself the second night an unexpected call from my friend meant asking for the person to be added for the second night , the staff were excellent and permitted an extra guest at no extra charge , after returning with my friend the staff gave us a free upgrade to a room with sea view again with no extra charge , breakfast was not included when i booked but was available for an extra charge , breakfast was a self serve buffet with a good selection of cereals and a full english cooked breakfast . Parking is on street and has to be paid for after 11am via an app at £6.70 per day you can come and go as needed once the daily charge is paid the daily charge covers from 11am to midnight per day
Disliked: Rooms were not sound proof and noise could be heard from other rooms and from the piped music played in the reception the sink tap in the bathroom was loose , but i was informed this was known about and a suitable repair was waiting to be done
Marcus Thu, 21 March 2024
Superb
Stacey Thu, 21 March 2024
Pleasant stay but could do...
Liked: Location and the lobby etc was nice
Disliked: The room was too hot and if we opened the window it was full of birds and their faeces!