Muthu Westcliff Hotel (Near London Southend Airport)

Liked: Friendly and helpful staff.

My room was very clean and large. It had lots of mirrors and a desk to sit at - both features were very helpful. It had a large window overlooking the sea which I loved and all the drink making and washing extras that one expects. As a single woman I felt very safe and I will be staying there again in October.

Liked: It was well presented and spacious.
Disliked: The restaurant was quite expensive.

Would have been a great stay but for a disco until the early hours. We were moved to a sea front room which was quiet. Staff did apologise - would use again though.

Liked: Rooms comfy; food excellent.
Disliked: Disco going on until the early hours - very loud.

Brilliant - we had a lovely stay. All the staff were really friendly, very smart and efficient. The food and service in the restaurant and bar was second to none. Our room was fresh and extremely clean. Breakfast was spot on with a good selection to suit most tastes. Value for money was very good. Already recommended it to friends and we are looking for a reason to stay again.

Bad

Liked: The curly girl at the reception was in a hurry when we arrived and assigned us a creepy room.The guy whose name I don’t remember was kind and actually saved us; once I informed him about the room we got he changed it for the better.Overall the place seems dirty, I could smell the dust and there was a snail on the wall of our room. Also, I guess because of the humidity, the moquette in the room was basically wet.Since we had a flight very early in the morning at leats the distance to the airport was a good thing, just 15 min.

Overall it was good

Liked: Looked ok good location easy to walk to main seafront
Disliked: I asked and paid for balcony with sea view which we got but there were no chairs to sit on balcony and the balcony had not been swept or cleaned , also asked for food and drink when we got there but no one came to us so we went out

Potive.

Disliked: It's a pity that the hotel Bar wasn't fully staffed especially on Friday night.

Bad

Liked: Urine stains on toiletVery dirty roomNot even hoovered Mouldy showerSo hot I got woken at 4amNever again!My worse stay anywhere

Disappointing

Liked: Bed was comfy
Disliked: No hot water, no spoon for coffee, drawer handle broken on side board under tv.

Disappointing

Liked: The location
Disliked: To old and nose

Very good

Pleasant

Superb

Liked: Location, view, clean
Disliked: Shower didn't work in room 403