Muthu Clumber Park Hotel and Spa

Disliked: Cleanliness; poor attitude of staff.

Average hotel, overpriced.

Liked: The food was very good and the car parking excellent. Breakfast a bit variable. Good eggs one day, poor the next.
Disliked: No air conditioning meant the room was very warm. You could open the windows a little but the road noise was too loud. The bathroom door would not close...this must have been like this for some time indicating a poor maintenance plan. The spa was not on par with other hotels in this class. My friend ordered the bridal suite but got a different room...along with a card wishing them congratulations on their third wedding anniversary when, in reality, it was their wedding! The room rate was way too much for the standard of hotel accommodation.

Lovely staff but the rooms...

Liked: The staff are very warm, welcoming, friendly, helpful and professional. Breakfast. A good selection on the buffet and frequently replenished. Like the windows that open onto the garden. Really pretty and quiet. Could hear the birds in the morning. Not all hotels have opening windows so this was a pleasant surprise.
Disliked: Bed was not an extra large double bed but rather two singles put together which created a crack in the middle. Not ideal if you like sharing a bed with your spouse. The room is tired and in desperate need of a refurbish. The carpet was lumpy. The bathroom was really old and outdated with black marks and mould present. The were repairs happening in the corridor and there was plastic and dirt everywhere.

Very good stay, excellent staff...

Liked: Excellent breakfast and staff organised our menu for a party of ten exactly as requested. Recently re furbished room was very comfortable.

Fantastic staff, literally everyone was...

Liked: The staff were amazing! huge thank you to Elijah and Vicky in the restaurant / bar area who were fantastic, made our stay very fun and but very professional, brilliant! The food was delicious, so big thank you for the chef/s too, and the breakfast host who was really helpful, quick and efficient. Jane on the reception was fantastic in organising an accessible room, thank you, and a really warm welcome when we arrived from Jane too! It was a lovely area in the spa, just what we needed, a lovely break with spa, very clean, staff in the hotel and spa couldn't be more helpful. We'll definitely be returning - thank you!
Disliked: Nothing really, except it was quite hot, but that's the weather, the fan in the room was very greatly received! Although it's near quite a main road, the shape of the hotel means that seated areas outside for eating/drinking, most of the rooms, the spa etc are all away from the road, so it isn't really a problem.

A fantastic short break with...

Liked: The room we stayed in was absolutely beautiful. They made it super special for my partners 30th even though we were only there for one day. The staff were lovely and the food was fantastic.
Disliked: Some parts were a little run down, but you can see all the work they’re doing to it. We would definitely return, I can’t wait to see what they do.

Disappointing

Disliked: Room was old fashioned lorry woke us up in the morning

Nice peaceful night

Liked: Lovely staff very clean lovely location
Disliked: Nothing

Relaxing mid week break

Liked: Great location for what we wanted to see around the area. Staff were friendly and helpful. We enjoyed the pool and gym. We didn't have time for a spa treatment, but other guests advised it was great. The food was amazing . It was peaceful.
Disliked: The room was lovely . It was clean and comfortable, but it was hot . Air conditioning would have been great . However, we are in England and got lucky with the weather. It wasn't a deal breaker. I'd stay again .

Good

Liked: Spa was nice and quiet. Room interior. Location.
Disliked: The outside paint work and all grounds were scruffy. It's a shame to see the state of the conservatory and court yard that we got married in 26yrs ago. Just small details like that showed now run down things had become. However inside of the hotel is lovely and I could see renovation work had started