MP518 Mountain Plaza Hotel Room Guest Reviews
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Cliff Thu, 24 April 2025
NOT a hotel - a...
Liked: First, this is NOT a hotel. It's like an Airbnb. See below.The booking staff and the registration staff onsite were excellent. They repeatedly checked to see if everything was OK. Just one issue - see below.The location is ideal for skiing.
Disliked: As noted, this is NOT a hotel. It's a rented room in what must have been built as a timeshare decades ago. The room is in desperate need of refurbishment. It was like a time trip back to the 1970s. The carpet was dirty. There is no restaurant - it's not a hotel. One has to go out for breakfast, etc. Nearby there are only basic places to eat - pizza, barbecue, etc. - all OK, but nothing special. The one promising-looking restaurant in the Copper village area has terrible reviews online.Finding the building was hard - there is no "hotel" name, no sign above the entry door, only a name for the building that is not next to the door. Staff did not clearly explain this, and gave only a general direction. They need a picture at the checkin location - which is in a different location one has to drive from - that shows exactly where the door to the building is. Given all of the above, the room was vastly overpriced. I expected a boutique hotel experience, and what I got was a dump. Even given the excellent location, the rate was two-times what it should have been. Setting the location aside, the rate was four times more than it should have been given the condition of the room.Bottom line - ski at Copper but stay, eat, eyc. somewhere decent (e.g., Breckenridge), and put up with the drive.
Rodney Thu, 29 July 2021
Disappointing
Disliked: Booking.com says i don't have to pay until i get there. Meanwhile the company managing the hotel charged my credit card the full amount nearly 2 weeks prior to the stay and then has a refund policy that has to be enacted more than 7 days before the stay or you get $0 back. Booking.com needs to know who it's dealing with and make it clear since the charge was a total surprise and was the opposite of what booking.com said.