Didn't spend a lot of time at hotel but was nice with friendly staff, nice room and very comfy bed and pillows. Just couldn't get them lifts to work.

Liked: Beds/pillows; shower; overall impression.
Disliked: Lifts.

Overpriced, avoid breakfast good location...

Liked: The bed was comfortable and the bathroom was very clean. The heating was just right and it had an opening window for fresh air
Disliked: The breakfast was abismal

Great location for hydro. Comfortable...

Liked: Great location, comfortable room
Disliked: Breakfast wasn’t great

Excellent stay as always apart...

Disliked: Breakfast in the morning was chaos.Long queues for the buffet. Food was excellent but the supply was very poor.Therefor lots of people waiting at empty shelves.Staff did their best though but some people got really upset.

Worst hotel I have been...

Liked: Did not wait was so disappointed in the hotel
Disliked: Everything

Great stay would recommend, clean,...

Liked: Lovely hotel clean comfy rooms, welcoming staff, excellent location beside SECC
Disliked: Need another mirror in bedroom or plug beside existing mirror

Good

Liked: The room was very smart and clean. ability to turn off the heat. and open the window.
Disliked: very soft bed, lumpy pillow. and no service on the tv.

Exceptional

Liked: IDEAL.

Exceptional

Passable

Liked: Location and early checkin
Disliked: The reception area and bar was basic. Understand the look is industrial but felt like sitting in a warehouse. Not luxury