Moxy Charleston Downtown

Very underwhelming and overpriced for...

Liked: Complimentary drinks were a nice touch when checking in, Moxy’s always smell great and most of the hotel staff was really nice and polite.
Disliked: We did not like the area, it is pretty run down by it. The rooms are extremely small and only one drawer for clothing? The Starbucks was nice but the staff was so rude in the Starbucks. The Valet service people were great but they were understaffed and busy so there seemed to always be a wait. I have stayed at several Moxys and this one was a let down. I probably wouldn’t stay at this particular hotel again.

Exceptional

Extremely frustrating!!!

Liked: The location was great in relation to close to town. But was in the middle of sketchy neighborhood therefore parking on street was not advisable. The valet was overwhelmed and cars were stuck in entrance or backed up in line out in street. The rooms had no chair. The bedside”lights” seemed to be for aesthetic purposes and not practical purpose like reading in bed. Rooms basically only enough for one person. Check in confusing as no direction when entering lobby as to where to go to even find registration. Overall it was a frustrating experience. More thought seemed to be put in the decorating and “vibe” of the hotel (which looked good) than the actual practical ease of use for guests. Will not use again and will not recommend.
Disliked: See above answer

Not For Boomers

Liked: Very friendly, good intentions but if you're under 45, might not be your bag.
Disliked: Small rooms, no closets, checking in at the bar (not really cool, I swear) and weirdly the housekeepers leave the door opened not just our room.. It's a Gen Z hotel, they love it.

Very good

Liked: Great value for money, super friendly staff, accommodating with early check in.
Disliked: We felt the rooms floor could have been cleaner, and also the bathroom drain could do with a clean. We’d have loved another surface/chair considering it’s a room for 8!

Very good

Exceptional

Exceptional

Stunning hotel & great location...

Liked: Beautiful property . Fantastic staff. Super comfortable and very conveniently located. We’d definitely come back !