mour Hotel Guest Reviews
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Write a review
Sarah Sun, 24 August 2025
Pleasant
Liked: Location,breakfast choice
Disliked: No extra bed in room for our young daughter so all 3 of us had to squeeze into a double bed,Did mention this on arrival
Stephen Fri, 22 August 2025
Youst to be the place...
Liked: Nice place but !
Disliked: In total need of a refurb - new manager is implementing policies that are ridiculous, quicker she’s gone the better
Anonymous Thu, 21 August 2025
Exceptional
Felix Thu, 21 August 2025
Superb
Paul Wed, 20 August 2025
Nice rooms but poor breakfast...
Liked: Stayed a few times, the location is good for our needs, rooms good size, bathrooms nice, good coffee facilities in room and more individual than a chain hotel
Disliked: Ran out of food ( hot and cold) for breakfast at 9.30 on a Sunday (open until 10am), we were told there would be at least 15-20 mins wait for anything fresh and already many people waiting at the food counter so clearly would have been longer- disorganised.Requested refund for breakfast (15.95pp) as we didn't get anything, wouldn't as they "cannot"Asked to leave our bags for 2/3 hours whilst we picked our car up and visited family - they "do not have facilities", never had that before in a hotel.Reception staff that morning cold and not customer focused - did not seem to care.Wrote an email to give them an opportunity to respond to my concerns before leaving a review. Got a standard reply 2 days later stating they were sorry we were disappointed but won't comment as we booked through Booking.com so take it up with them!Won't stop again until owner change (it's up for sale, not surprised) which is a shame as it is ideally situated for our needs. Hope any new owners are more customer focused!
Zahra Wed, 20 August 2025
Very good
Tina Wed, 13 August 2025
Very convenient if you’re travelling
Liked: We stay at this property quite regular when we come up to see family it’s very handy next to the motorway, also you can charge your EV on site with the open to all Tesla charges
Disliked: I always have a little moan about the beds. They are far too hard for me.
Martin Tue, 12 August 2025
Very good
Vicky Mon, 11 August 2025
Very good
Kirsty Thu, 7 August 2025
Pleasant