mour Hotel Guest Reviews
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Write a review
Guy Thu, 21 March 2024
served a purpose
Liked: Staff friendlyLocation great for what we needed
Disliked: Bed very hard and uncomfortableBreakfast options very limited was obvious there were not many guests stayingThis hotel appears to be set out for midweek business guests and functions
Derek Wed, 20 March 2024
Exceptional
Chris Wed, 20 March 2024
Passable
Kirk Tue, 19 March 2024
Superb
David Tue, 19 March 2024
Good
Jasen Sat, 16 March 2024
Good
Michelle Thu, 14 March 2024
Very good
Jamieson Wed, 13 March 2024
Regular visitor but please sort...
Liked: Good location, modern hotel
Disliked: Carpet is badly worn My room this time was an accessible room and the shower flooded the bathroom !
Debbie Wed, 13 March 2024
Very good
Liked: Clean and comfortable. Breakfast OK. Staff pleasant.
Neil Mon, 11 March 2024
Terrible hotel and a manager...
Liked: Evening meal and nice service
Disliked: No reception upon arrival. Then asked by a trainee have we a room booked! No good evening or how was the journey. Then tried to charge me £12000 for the room rate. Lol. Didn't know what time was breakfast would be till on the Sunday morning.Coffee stains on chairs near lift. Evening meal OK but very pricey. Breakfast. Has to wait at the counter then asked what we would like. Not offered to be sat down then order taken. Coffee machine broken. Reported 3 times before Coffee or tea offered. Girls serving moaning and talking about their personal lives and noise coming from kitchen of shouting and outbursts of laughing. Not a pleasant stay at all. We do reviews for hotels and setting up a website to seek out poor service from hotels, this one is top of the list. It claims to be four star but only 2. We did raise our concerns upon leaving this hotel but after talking to other people staying at this hotel before we understand the manager Anna is impossible to get hold off and will not listen to any concerns raised. Sadly the hotel is a shadow of its past. Staff training, a good clean, welcoming atmosphere and new beds and carpets would be a good start.