Exceptional

Great, central location and a...

Liked: Comfortable bed, good value, excellent central location, plenty of parking. Brazen restaurant was great for breakfast.
Disliked: My colleague had a light strobing in his room which kept him awake. View from room wasn't nice but it was only 2 nights.

Good

Very good

Liked: clean and comfortable
Disliked: very noisy central fan

Superb

Exceptional

Perfect location and great amenities

Liked: The room was beautiful and modern, very spacious. It had nice features like a water kettle, coffee machine, and giant fridge. The staff were very nice to leave a card and bottle of prosecco for my partner's birthday as well! The hot tub was a really lovely experience overlooking the sunset behind the mountains. The hotel was also in the perfect location, right on the main street in Banff next to anything you'd need.
Disliked: The walk from the lobby to the wing we were in was pretty long and a bit confusing. Also, we were initially given details for the wrong room, so we were trying to enter someone else's! Had to walk alllllll the way back to the lobby to get the right keys, only to be told it was the wrong room number they'd given us.

Very good

Very good

Liked: Modern and fresh rooms, a little on the small size for 3 people. Close the the centre of town and parking on site. Great to have laundry available for guests to use. The staff were very helpful, I left something behind and they organised it to be shipped to me.
Disliked: The vibe in the bar dining area was not very welcoming, needs to have better music, make it a more friendly and relaxed vibe. They changed their room servicing policy, but didnt tell us about it at check in. Our room wasnt servcied because we didnt place a request servcie sign on our door- the opposite of what all other hotels do.