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Mottram Hall eeee - 0808 281 2653
Mottram Hall, Wilmslow Rd Mottram St Andrew, Macclesfield -0808 281 2653
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BOOK ONLINE OR CALL - 0808 281 2653
3.65
HOTEL RATING: 
GOOD
3.65 out of 5 (1299 Ratings)
3.9 miles from Macclesfield centre
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
Set in 270 acres of Cheshire parkland the Georgian country house Mottram Hall features a spa leisure facilities and 2 restaurants. It is 5 miles from Manchester Airport and has its own 18-hole championship course. The Carrington Grill serves a fine menu while the Cocktail Bar offers a relaxing environment. Built in 1721 the Mottram Hall retains many original features. All bedrooms feature fine quality Egyptian cotton linen tea/coffee making facilities free WiFi and a Smart flat-screen TV with satellite channels. Mottram Hall has free parking with spaces for up to 300 cars. Guests can enjoy a variety of woodland and countryside walks are available nearby.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
x
Free Breakfast
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Restaurant
` Swimming Pool
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Packed lunches
` Heating
` Fax/photocopying
` Allergy-free room
` On-site parking
` indoor pool
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Massage services
` Sun Deck
` Daily Housekeeping
` Non-Smoking Rooms Available
` Kids' pool
` Pool/beach towels
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Mottram Hall Guest Reviews

Overall Average Score: 
Good (3.65 out of 5)

Write a review

0.5

Poor - 0.5 out of 5

Bilal Sat, 21 May 2022

Bad

1.5

Poor - 1.5 out of 5

Ruth Tue, 17 May 2022

we expected a 4 star...

Liked: we liked the location & leisure club
Disliked: standard of food was very poor & the drinks were extortionate staff very unprofessional & not helpful

1.5

Poor - 1.5 out of 5

Anonymous Mon, 16 May 2022

as above

Liked: beautiful property
Disliked: the property is in deed in need of a up grade. The rooms are very old fashion. The hotel needs a relax outside space as there is nowhere to sit out. There is not enough coffee bars, we got up one morning to find the coffee machine was broken in the Champneys bar. so we had to go out to find a near by coffee shop

2

Disappointing - 2 out of 5

Alex Sun, 15 May 2022

Overpriced, dated, dirty and unfriendly.

Liked: Lovely location
Disliked: The room was so tatty - worn headboard, peeling and damaged desk, unusable table as was so wobbly from obviously being broken and not replaced, dirty curtains, both shower and sink were blocked and very slow draining, I had to physically pull a huge glob of someone else?s hair out of the shower sink hole, mould on the floor around the bath, dust everywhere, the remote and phone were filthy, the customers from the wedding that was there on the Friday night were outside our double doors out ti the lake, stealing furniture, no coffee in the room. Random guests in areas where our wedding party was, where their own entertainment had been paid for by the bride and groom but we couldn?t even sit near him because other disgruntled guests that couldn?t get in their rooms were sat in the outdoor area. Staff were unfriendly and rude, out of all the staff members we dealt with the only one who smiled and treated us well was the receptionist. We had food in the golf course pub which we were told was an hour and a half wait as they?d booked in a huge golfing party, it was basic, bland and very expensive. For the money we paid and the fact it?s meant to be 4 star we were seriously disappointed with our stay. Mottram Hall is clearly quantity over quality and that sang out from every aspect of our visit.

0.5

Poor - 0.5 out of 5

Michele Sun, 15 May 2022

dreadful

Liked: location was very scenic
Disliked: complete lack of staff. the expensive restaurant was a disgrace. they were very short staffed but it was complete chaos. Food was sent back, orders not taken etc? the head waiter turned up at one point and started removing our cutlery! room was disappointing for Champneys. the view was a brick wall and the room wasn?t very clean. a housekeeper turned up randomly with a chair at one point. Never again.

4

Very Good - 4 out of 5

Gina Fri, 13 May 2022

Very comfortable

Liked: Spa was gorgeous.
Disliked: Staff were not very helpful, they are clearly not happy with their management at this point.Limited gluten free options other than Spa lunch. In fact, gluten containing food taken off the plate rather than offering gluten free options, no reduction in price!

2

Disappointing - 2 out of 5

Laura Fri, 13 May 2022

Having stayed at Mottram hall...

Liked: the location is good. The spa was nice
Disliked: I felt 65 just to access the spa for the day as a hotel guest was extortionate. On a number of occasions in the hotel and the spa we were left waiting and we?re not attended to in a timely manner. Had a voucher for a spa day and was told it included champagne lunch, a champneys bag with flip flops and a treatment however when trying to use the voucher was told no treatment include, or champagne and had to ask for flip flops even though all other guests were given them straight away. The temperature in the room where the spa lunch was served was too cold considering we had swimwear and gowns on.Drinks prices at the bar are ridiculous, will definitely put people off drinking there. we only had one drink each and decided to go elsewhere. When down at breakfast no one came to seat us or ask if we?d been before. no one asked if we would like tea or coffee dispute there being 4 staff in the room and very few people in there.

2

Disappointing - 2 out of 5

Richmc1967 Mon, 9 May 2022

Disappointing

Liked: The facilities where nice although the gym did have a limited amount of free weights which was not ideal. However hotel gyms tend not to cater for heavy lifters and focus more on cardio equipment. I would say the food at the wedding we attended was excellent
Disliked: sadly we had a bad experience with guests from a wedding the night before and it was extremely noisy with a guest trying to kick his way into his room at 1.30 as his card did not work. This resulted in a confrontation which could have very easily escalated if not for one of the other guests intervening and taking him to get a new card.

5

Exceptional - 5 out of 5

Kieran Mon, 9 May 2022

Exceptional

2

Disappointing - 2 out of 5

Dawn Mon, 9 May 2022

Disappointingl

Liked: Mottram Hall Hotel is in a nice location, but we had difficulty getting taxi?s to come out to the Hotel which is in a rural area.The Bedroom was reasonably clean but not worth the 200 per night, price tag! The Elemis toiletries in the bathroom had been partially used! Breakfast was extra and not included in the cost.
Disliked: The Breakfast room & evening Dining room experiences were appalling! The staff were totally clueless and were not even able to meet the basic needs of bringing the right food order, replenishing the breakfast buffet, providing plates, crockery, tea, coffee, cleaning up and setting tables appropriately ready for the next guests. We had to continually prompt the staff about everything e.g. after requesting some tea and coffee they brought pots of tea / coffee to the table, but failed to notice we had nothing to drink out of - more prompting required! We were eventually brought two cups, but only one saucer and no teaspoons, milk or sugar. At the Breakfast buffet when eventually there was food available there were no plates and when we asked for some plates the staff only brought out 5 plates for a queue of people! The list of prompting and requesting was endless!! The dining room was half empty, so the staff were certainly not run off their feet. Some guests sitting at the next table reported it had been the same every day of their stay. The food (when you could get your hands on it) was pretty good - well done Chef! You saved the day! Will we return again? No!!!!

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Mottram Hall Wilmslow Rd Mottram St Andrew, Macclesfield