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AustraliaMotel Santa Cruz Guest Reviews
Overall Average Score:
Disappointing (2.4 out of 5)
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Elisa B, San Francisco
When I got there, I pulled into a parking lot with five Police cars. My friends did not want me to check in. I asked the lady at the front desk what was wrong. She said they were searching for a young missing girl! Great. The toilet flooded during the night. It was loud and scary.
Disliked: Not good for feeling safe
Stacey Fri, 25 July 2025
Passable
Liked: The staff was great.
Disliked: Very old and run down
Anonymous Thu, 24 July 2025
It worked for the time...
Liked: They didn't have breakfast?
Disliked: I paid a ridiculous amount for a hotel with wifi for the wifi to not work the ENTIRE time. And their housekeeping staff have staring problems.
Jgr Thu, 24 July 2025
THE ROOM AND SERVICE WAS...
Liked: LOCATION AND VALUE WAS GREAT
Disliked: PARKING SPOTS ARE TOO CLOSE TOGETHER.
Roseanne Wed, 23 July 2025
Exceptional
Hibdon Sun, 20 July 2025
Great stay, will be back
Stacy Sat, 19 July 2025
It was a good stay...
Liked: Staff was very friendly. I biked last minute and they were kind enough to call and let me know that their office is not 24 hours to make sure I would make it on time to check in
Disliked: It is on a Main Street so you can hear loud cars and their loud music (obviously not the fault of the establishment)
Anonymous Mon, 14 July 2025
Poor
Liked: Nothing.
Disliked: 3 stories, no elevator. Rowdy guests. Partying neighbors. 7-11 across the street was a hangout for drug dealers and homeless. Insufficient parking, with several cars parked at the curb instead of parking spaces. Room had no dresser, so couldn't unpack clothes. No clock, no coffee.
Olga Sun, 13 July 2025
I don’t recommend this place...
Liked: Spacious room
Disliked: The location is a busy street. It was noisy all night. The owner was rude. Came to the room late and there was no parking. Furniture was outdated. Payed over $300 for 1 night . So not worth it.
Nichole Tue, 1 July 2025
Passable
Brandon Sun, 29 June 2025
Surprised stay
Liked: Greatly exceeded expectations. Based on the Google reviews, I wouldn't have given this place a 2nd thought along with the look of the location. But once in our room, I was thoroughly surprised. Decent space, clean bathroom and general space, and a nice shower with strong water pressure.Other than the outed and partly broken room room. Friendly staff and was allowed to have an early check-in upon arrival. Letting us use the restroom after a long drive heading there. A literal case of don't judge a book by it's cover, once inside a whole different story. We wouldn't mind staying here again.
Disliked: The motel clearly needs some work. A few of the railings are either actively or are have been rusted away, with a loose concrete stair or 2, plus the lack of an elevator. Even though there are 2 floors above the ground, the constant going up and down to run and get something gets tiring.
