Very unhappy customer.

Liked: I have no positive review for this place.
Disliked: Did not have my reserved room - had to make a king sized room work for 4 people. Asked for some extra blankets and pillows, but never received them. Went down to the office - the desk clerk was in the office right off the front desk and told me she would be right there. Well after 5 minutes she still did not come out so I left and went back to my room.

Very good

Exceptional

Exceptional

Poor

Liked: Nothing
Disliked: Everything, rooms stunk, no blankets only 2 pillows

Pleasant

Place need to be shut...

Liked: I stayed at the hotel it was urination all in the elevators your nation smell all in the room that I was in I asked to be changed to a different room they will not do that the room also had roaches and a big hole in the television I was supposed to get a full refund I called the manager kept making excuses not to give me my money talking about they was busy I was going to call me back it was going to be on my card in a couple days never received my refund I'll contact corporate to make a complaint still haven't received my refund they told me that somebody from you all's corporate office in Arizona was coming out because of all the complaints I'm still going to receive my money
Disliked: Nothing

Bad

Bad

Liked: I got reimbursed for $4 from booking.Com
Disliked: I was stuck at my step daughters moving her out of her house until late the next morning. I didn't get reimbursed for the iï$65something for the room.

Exceptional