Bad

Worst experience , worst hotel...

Liked: Really nothing .
Disliked: Traveling during the pandemic ,you need to be aware about cleanliness of the hotel you are staying . This hotel 6 should not be in hotel.com Open check-in , we chose non smoking room which the price is higher than smoking room . Once checked in , obviously it?s not non smoking room , we found Short pants probably from previous guest still hanging in the bathroom. Everything is dirty , tv not working ,you just can?t simply can not stay .Part 2 : We went back to the reception and nobody?s there to take care it took us more than 10 minutes for somebody to take care us . Now we get the new room , and the 2nd room is not getting better, everything is dirty, bed , floor, and the worst is toilet is not working so at this point we divided to stay another hotel . Again , when we were back at the reception, there were not somebody to take care of us and it took another like 10-15 minutes.and we demanded refund. One thing I should mention here is the safety, during short spending time there , a drugs addict approached us asking for money. Obviously the hotel didn?t take the safety seriously and location of the hotel is not good at all .

Bad

Liked: Nasty
Disliked: Nothing

Poor

Exceptional

Liked: Snackies
Disliked: Need more snackies

Passable

Liked: Location
Disliked: The first room I got was dirty.They gave me another.and the fridge leaked.The microwave plate didn't was the wrong one.

Exceptional

Liked: I like the the room size and staff and the owner and her family. They work with you and are friendly
Disliked: I don't like the check in polices. Can't check in until 3pm but have to check out at 11am thats not evemn 24 hours

Overall the stay was satisfactory...

Liked: No breakfast, NO COFFEE, just 2 small bars of soap. Although said originally that special requests could not be made in advance. Called a few hours before arrival and told no rooms available before 3 o'clock. We left earlier and were hoping they could let us in somewhat earlier and do the rest later. Said NONE available before 3:00. After stalling for 2 1/2 hours, did go to motel and were given our room with no problem. The gentlemen who originally answered the phone made absolutely NO effort to accommodate our request. Bath water very noisy
Disliked: No attempt to accommodate earlier check in.No coffee, No small in room coffee pot.Bath water was unusually noisy and would wake other neighbors up.

Pleasant