Name: Motel 6 Waterloo IA - Crossroads Mall - Cedar Falls
Address: 2141 Laporte Road, Waterloo, IA
Telephone: (888) 608-6346

Most roaches I had ever...

Liked: Nothing
Disliked: Lots of roaches, everywhere. Pool was empty. Smoke detector in room not installed.

I won't book it again....

Liked: It was close to the road I need for my destination (south) and also to return home (west).
Disliked: They took a refundable security deposit. There is nothing to damage in the room. The entire facility has one (1) microwave. The walls were needing of repair and painting. I took a shower at Anytime Fitness - which is just down the road. Lots of construction workers.

Never stay here unless you...

Liked: Nothing
Disliked: They have bed bugs and cock roaches i asked for my money back so I could get a room somewhere else and then the person at the front desk cussed me out and demanded I leave the property I was paid up til Friday I was doing what they asked they called the police and he said I wasn't doing anything wrong so I am now walking to Missouri and im reporting them I already called the business bureau and im calling the health department and housing inspections in waterloo and im going to call other places now I have no money they stole god last two nights so im walking all night I also lost everything i owned.i left the room cleaner then I found it and caused no problems they were totally in the wrong and treated me badly.

I will never ever stay...

Liked: I did not like anything when we pulled up the the hotel there where people outside on the property getting drunk there where people on the side walk drinking couldn't even get by without saying excuse me blocking the door way had to call the police because these drunk Mexican man tried luring my kids to their cars it's was horrible and very scary tried talking to the front desk and she was very very rude about it
Disliked: Everything the experience was horrible beyond measures

Never again

Liked: Nothing
Disliked: Everything

Very poor

Disliked: The owner sat in our room for over 30 minutes tried to fix our TV which never got done then I had to ask for an upgrade which he finally did however then the whirlpool suite was dirty we had to actually clean it ourselves I would like my $ back plz

The staff was nice, but...

Liked: Staff was very nice. Bed was comfortable
Disliked: Seems like there were permanent people living there and they allowed their kids to run and scream in the hallway. Outside security lock for our room was broken, bathroom door lock was hanging down.

Great

Liked: Your front desk ppl were great
Disliked: Nothing

Bad

Disliked: They didn’t give me my deposits back for no reason

Terrible

Liked: They didn't have a breakfast
Disliked: Talked with the owner/manager of the establishment about some items in the room. Floors had bits of mud on them, there was nasty liquid stuck to the wall/baseboard, a left over ice cream sandwich left in the freezer, all the clear cups for water had burn holes in them, a/c wasn't cold, the entry door lock/latch was broke, the entry doors hinges were loose so I practically had to kick the door in upon every entry, bathroom door knob was about to fall off. After talking with her, she said I will investigate this and call you back tomorrow with what she found out. She never contacted me at all and never offered me a refund for a least 1 night. I hope she gets to read this.