Motel 6 Sacremento Ca - Downton

Hotel was fine. The girl that helped me on Friday wasn't very nice. She kept insisting I hadn't paid. When I showed her my email information and that I had prepaid she wasn't apologetic, just rude.

Liked: IHOP.
Disliked: Not very friendly people and no complimentary breakfast.

Very clean. A pleasant stay.

Disliked: Nothing.

Disappointing

Liked: I like that it was convenient to the highway and it was the cheapest hotel.
Disliked: The room wasn't clean. The floors weren't swept, and the counters weren't wiped. The sheets look like they weren't changed. It was supposed to be a non-smoking room, but the previous guests smoked in there. They also drew the word drugs in some sort of glue or something on the wall by the tv. I paid for two nights, and after the first night, they locked me out of my room, so I had to go down and tell them I needed my card activated again. I still haven't gotten my deposit back, yet it may take 3 to 5 days, but if I dont get it back soon, I'll be disputing it with my bank. We left it cleaner than we arrived.

Bad

Very good

Never again!

Liked: This hotel had bed bugs and they didn’t give me another room or I didn’t receive any type of payment back like they said I would!
Disliked: I had bed bugs!

Bad

Bad

Passable

Liked: Nothing at this particular one
Disliked: Location and customer service

Not Motel 6 quality

Liked: See prior review
Disliked: The property needs attention, I can forgive most things but dirty linens/ towels and broken/ damaged items in the room and not clean is not acceptable. Also, an apology is nice when a guest tells you about issues.

Property needs attention/ Not Motel...

Liked: The Night Audit girl was nice.
Disliked: Stained sheets and towels, not cleaned, glass shower door broken, towel rack broken/ coming out of bath wall, internet spotty, rats on property. I advised the day staff at check out, no apology or commitment to correct issues