Motel 6-Rancho Cordova CA - Rancho Cordova East

Passable

A Big Disappointment

Liked: The bed was comfortable.
Disliked: There's a listI asked for an early check in and when I showed up the room wasn't ready.The young East Indian gentleman that checked me in acted like I was disturbing him from doing something important and was very short with me.He gave me a key card with the room number sloppily written on it and it took me about 15 minutes to figure out why the key card wouldn't work. One of the people whose door I knocked on came outside with a very odd smell around him and two very large dogs barking their heads off in the room. He tried to read the number and he wasn't sure what it was but he evidently went down to the office and then came back up as I was trying more doors and told me which was the right one. I apologized to him for bothering him and when he went to go back in the room he barely opened the door like he didn't want me to see something in the room, and his room smelled like dog poo.The front desk clerk gave me no information on the room, any activities in the area, or the Wi-Fi password. There were no cards in the room as far as check out time, or what to do in case of emergency.I got into the room and tried to turn on the TV and it would not turn on. I called the front desk and the young man was again very short with me and hung up on me. About 10 minutes later another young East Indian man showed up with a drill in his hand. He couldn't get the remote to work either the TV would not power on so he tried another remote and it wouldn't work I tried talking to him but I finally figured out that he doesn't speak English. At this point I was frustrated as you can imagine, because all I wanted to do was get out of the heat.The room phone rang and the young man gestured for me to pick it up. The manager was on the other end and he said oh your TV is broken. Then silence, at that point I said I don't care.

Has cockroaches r

Disliked: Did not like how I was overcharged for myStay. We checked in at 3:20 Monday , The checker told us check out was 11 am the next day (Tuesday) so we paid for the room not made aware of the 4am audit. Just to be told our checkout was the same day- only a few hours after check in. It was a total waste of $111 dollars and overall extremely disrespectful!! Staff was undertrained and under managed. Was told they were provided with a spreadsheet for their shift and still failed to give us proper service. Upon further inquiry, it was revealed that I wasn’t the first person they’ve made this mistake on within the couple of days they’ve been hired. I feel for them, I do. But this is absolutely ridiculous! God is good

Very good

Liked: I enjoy the stay. the front desk help is pleasant . place is clean . no hassle is a good place could be a little cheaper but im satisfied
Disliked: a little expensive

Bad

Bad

Liked: Cockroaches everywhere
Disliked: Everything

Bad

Bad

Good

Liked: Accesseble and closedl to where we need to go
Disliked: To get hot water and microwave. Time is limited