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AustraliaMotel 6-Katy TX - Houston Guest Reviews
Overall Average Score:
Fair (2.65 out of 5)
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Segundo Sun, 6 July 2025
Exceptional
Janie Sat, 5 July 2025
Exceptional
Liked: The location
Disliked: No iron, no breakfast. Bed not to comfortable
Ngwa Sat, 5 July 2025
Poor
Omotayo Wed, 2 July 2025
satisfactory
Liked: Satisfactory
Disliked: No fridge in the room, the machine is not in second floor, no complementary water in the room, no microwave on the second floor or room, etc.
Lakeshia Mon, 30 June 2025
will never go there again
Liked: parking lot was comfortable
Disliked: very nasty room was disgusting and dirty i
Anonymous Fri, 20 June 2025
Superb
Angelica Mon, 16 June 2025
Great value
Liked: Location
Disliked: Renovation
Mclean Mon, 2 June 2025
Not worth the headache
Disliked: The room was tore down nothing like the pictures. Was notified the day before some facilities "may" be down due to covid 19. The whole reason I booked here was for the pool that my child I only see once a year can enjoy and spend time with her mom. The pool had no water in it. Microwave did not work. Neighbors in and out banging on door at 2 am. The door you can see thru and was not safe at all even with locks. See pics. I had to find other accommodations asap with no extra money I checked out early and slept on my daughters floor the rest of my trip.
Anonymous Wed, 28 May 2025
Wouldn't recommend and won't stay...
Liked: Location and friendly staff.
Disliked: The TV didn't work (supposedly satellite was out all over the hotel), the room wasn't clean, and they said they were not opening the pool. That was one mail reason I had gotten a room there was a pool to swim in.
Micah Tue, 20 May 2025
I am going to be...
Liked: The customer service was lousy. I never got to stay in the apartment. They refuse to process the payment from Affirm they lied and said the person that paid for it didn’t pay and we had proof we called Affirm and was told the Motel had to process the payment and they didn’t. They lied said they never got it. The people behind the counter were so rude the Indian Lady. I will never use your services again for Motel 6. It is not the first time I’ve dealt with their rudeness. I used another motel within the hour, and they were gracious polite, good customer service, and processed the affirm payment.
Disliked: Rude rude customer service people!! Perhaps you need to do some training for immigrant people that don’t understand how important customer service is!!
