Motel 6-Houston TX - Brookhollow Guest Reviews
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10.1 miles from Houston centre |
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Keishon Fri, 26 April 2024
I was rushed and treated...
Liked: I didnt like anything about it
Disliked: The customer service the man who runs the counter is rude always on his phone and doesn’t know how to treat people with respect
Solis Fri, 15 March 2024
Exceptional
Liked: Great management and always clean. I enjoy staying at this location when visiting Houston on my business trips
Disliked: Everything
Mr.brian Fri, 9 February 2024
Good
Anita Mon, 29 January 2024
Exceptional
Walter Wed, 24 January 2024
Passable
April Tue, 23 January 2024
FUCKING HORRIBLE! Worse staff I...
Liked: The distance from the highway and that it was discreet and was a big building with lots of space
Disliked: The worker at the front was extremely rude didn’t even let us check in I called at 11:40 am and asked if we could check in early he said yes at 1:30 get there at 1-1:30 he then tells me Check in isn’t until 3 I ask who did I talk to that said I would beable to check in at 1:30 he said he didn’t know but he had been there all morning so we wait in the parking lot until 3 I go back in the front office to check in and he says that there aren’t any rooms clean I said well check in is at 3 he then got rude and told me he can’t do anything about me having a reservation and that I should go somewhere else since I hadn’t paid for the reservation yet I said well I have the cash and plan to pay in cash and I ask to speak with a manager and he said he was the owner I said oh your the owner he said no and that the manager wasn’t there either I said then why did you say you owned the building he then told me to go to another hotel I said sir I been sitting in the parking lot for 2 hrs cuz you said we could check in at 3 and it’s still nothing he was still very rude
Yonko Sat, 20 January 2024
Very poor
Liked: There was no breakfast and they had poor help that's a bad hotel room
Pi Sat, 2 December 2023
Very good
Kristen Mon, 27 November 2023
PLEASE LET THE PUBLIC KNOW...
Liked: This charge needs to be reversed to my CARD. The man that was at the check in, said I missed it by a certain time. I was unable to be let inside and not only that, the man was screaming in another language. He said you bought a room on priceline??? and he doesnt like bookings on websites, he said it was a poor way to book at his hotel.
Disliked: awful treatment, just got out of the ER and made and paid for the room for the night. I was sent to go to a dirty bustop to sit there the entire night in the rain
Kenneth Sat, 18 November 2023
Bad