Motel 6-Groton CT - Casinos nearby

I made a reservation for 05/15 instead of 05/18 on May 15th at 8:30 pm. Needless to say when we arrived on 05/18, we were told we had no reservation, but 'B' the manager was able to see what had happened. I was very upset at my mistake of having to pay for a night that we did not even use and not having a room, but B was so wonderful and gave us a great deal for a Friday night, last minute situation that was beyond my control and hers. She saved our weekend and I will from now on call the hotel directly if I need a reservation so as not to make any more errors on the intended dates. She was wonderful!

Liked: Nice place; wonderful manager.

It is unacceptable that we...

Liked: Close to a few restaurants
Disliked: I was scared to park there, walk to my room, leave my room, or leave anything in my car. My shower did not work.

Exceptional

Exceptional

Liked: Everything was great
Disliked: Everything was great

Very good

Ok for the area. Could...

Liked: Easy parking.
Disliked: Dated room. Broken furniture. Very sticky floor

Pretty good and nice staff

Liked: It was clean and nice
Disliked: I asked for a nonsmoking room and when I got there it smelled like someone smoked in the room

Good

No hot water.

Liked: Nothing
Disliked: Absolutely no hot water and management did nothing.

Exceptional