Motel 6-Goleta CA - Santa Barbara

Great

Liked: The room service and location

Passable

Liked: The parking lot is spacious, the location is nice, the pool is clean and the rooms are very reasonably clean.
Disliked: The hotel has a pool. It's nice but I bought it as 2 Queen beds but the beds were for one person and the room was too small for a family of 4. There is also a washing machine but there is no money exchange machine. At 10 o'clock in the evening I looked for 25Cent coins in the market outside. You need to fix this.

Superb

Very good

Very good

Exceptional

Exceptional

okay

Terrible front desk check-in

Disliked: Issue was I booked my one night stay through bookings.com and drove 7 hours from AZ to get to motel. Right when I checked in the attendant stated, "your room was cancelled because we don't have quad-rooms". ????? All I wanted, like I had a month before, ws a room with two queen beds, which you have. She said she didn't know and that they were sold out! I asked why didn't anyone call me at all, from Bookings.co or Motel-6 to advise me my room was cancelled? How would I go out now, at 6pm, and find another hotel room for me and my family? She took about 15 minutes and called a manager and ended up giving me the room I originally wanted. Why all the drama if you had a room available for me!!!!!