Motel 6-Garland TX - Garland - Northwest Hwy

Pleasant

Liked: Ok
Disliked: People knocking at my door

My stay was just sub...

Liked: The air conditioner was barely working. It's was straining to barely keep it tolerable. It was 104 degrees in Texas unacceptable i could have had a heat stroke and state law requires hotels to have is operable ac and heating units for those type of extreme temperatures are killer so we news to make sure they are within code compliance for the state of Texas.I won't go as far as falling.Complaint with the federal in the state local health board and any oversight.Hopefully we can work together and solve this this problem.They also had roaches at the property
Disliked: The young lady that works at the front desk is very dismissive. She gave me a key that didn't work. 4 times and then proceeded to ask me. Was I using it correctly? I've been staying at this property for the last 2 months off and on honey, I know how to get In-N-Out of the door the key is not working so she. Gave me another room which was upstairs and it was hot.It also has roaches

Exceptional

Liked: The front desk clerks were very professional. The room I was in was clean. The bed was very comfortable. I slept well. It was quiet around the facility. It is a very fine hotel.

Probably I won’t be making...

Liked: The room was great At the time that I had to pay was great also not too hard to do
Disliked: First I didn’t like that after hours they closed down the street so it’s hard to go back to the hotel. Second the tv wasn’t working & they never sent no one to fix it.

Exceptional

Bad

It it was ok, I...

Liked: It was next to Dennys
Disliked: Looked like people actually live there, furniture was very outdated or beat up non smoking room smelled like smoke. Pool was empty, room had mold spots on the ceiling. Picture on Booking.com vs. in person was two very different views, And they also charged a deposit fee upon the bill posted by Booking.com

Exceptional

Exceptional